SATO Printer Repair Service Richmond

SATO printer support in Richmond is what we offer. Below are some tips to support your SATO printers.

1. One of the greatest failures occurring in Sato thermal barcode printers is due to the printheads not
   being cleaned regularly. A good rule of thumb is to clean the printhead on each of your Sato thermal
   printers every time you replace a ribbon or roll of paper. It takes only about a minute and this
   action could save you thousands of dollars over the life of the printer. Follow the instructions in
   your User’s Manual as to the type of cleaning solvent to be used for your specific model.
2. If you feel you are burning out printheads too often on your Sato thermal printer, you may want to
   check your User’s Manual for the recommended heat and darkness settings. An incorrect
   setting often will reduce the printhead life and could cost you thousands of dollars over the life of
   the printer.
3. Dust residing on the Media Sensor can cause major service issues. The Media Sensor is the
   mechanism that insures that the gap between the paper and the printhead remains constant.
   Most people purchase a bottle of “canned air” and simply give the Media Sensor a few quick
   blasts of air, which will usually clear out any dust residue left over from the roll paper. You
   should consider doing this regularly, every time you change the ribbon or a roll of paper. It will
   only take a few seconds and it will ensure more up-time.
4. If you are using a ribbon in your Sato thermal printer, be sure that it is a good quality ribbon. Lower
   cost ribbons are often not manufactured to the exact wax and/or resin specifications of your
   printer and could cause a wax build-up on the platen. Wax build-up can cause poor print quality
   resulting in barcode reliability issues.
5. If you are using a Sato thermal printer that does not use a ribbon (typically called a Direct Thermal
   printer vs. a Thermal Transfer printer that does use ribbons) and you are constantly having
   problems with defective printheads, you may want to consider either changing your printer to a
   Thermal Transfer printer or using a better quality paper. A Thermal Transfer printer, due to the
   position of the ribbon between the printhead and the label paper, can greatly extend the life of
   thermal printheads, as paper is not directly rubbing against the printhead itself and causing
   friction.
6. A good rule of thumb, when purchasing new ribbons on Sato thermal transfer printers, is to purchase
   a ribbon that is slightly wider than the actual labels that you are using. For instance, if the label
   that you are using is 4.1″ in width, then you may want to consider purchasing ribbons that are
   4.33″ in width.
7. Are you wearing out printheads? If so, here is something you may want to check. Be sure that
   you are not using low grade label paper if you are using Direct Thermal printers. Often bargain
   priced rolls of paper really are not a “bargain”. Why? Because low grade paper often is coarser
   and can cause more wear on the printheads. We have seen situations with even as high as
   50% more wear on the printhead. As you may know, printheads in thermal printers are very
   expensive. It may make sense to pay a little more for paper, as it is a fraction of the cost
   compared to replacing printheads more often. Remember, the manufacturers of thermal
   printers consider the printheads as consumables that the end-user is responsible to replace.
   These consumables run into the hundreds of dollars each.
8. Do you have burned-out printhead elements on your thermal printer? Here is how to tell with a
   PAUSE TEST. There may be situations where it looks like information is missing on your labels
   and/or barcodes when they are being printed. There is always a chance that one or more of the
   print elements in your thermal printer printhead may be burned out. Before calling someone for
   Sato thermal printer repair, you may want to try this simple test that only takes a few moments to see
   if in fact it is your print elements. Keep in mind that some manufacturers considers printheads
   as consumables and they must be replaced from time to time. Typically, this is performed by a
   qualified Sato printer repair technician. This self test can be used to print test labels when you make
   adjustments to the thermal printer’s mechanical assemblies to determine if any of the printhead
   elements are not working.
9. What are printer and print server alerts? Should you pay attention to them? Alerts give you the
   ability to proactively manage your Sato thermal printer and print server. If the printer or print server
   has an error, you would be sent an alert notifying you of the situation. The manufacturer Sato
   uses SatoNet Bridge that gives you control to monitor your bar code printers from anywhere,
   and documents the alerts to a log file. A soon as SatoNet Bridge receives an alert, the alert
   appears in the Events tab. If you have not viewed the alert yet in the Events tab, the box in the
   status bar at the bottom of the application shows:

    New alert
    Alert type
    Alert severity by color

   You can configure SatoNet Bridge to notify you by blinking the application tab in the task bar.
   Remember, SatoNet Bridge only logs alerts that occur while the application is running. A good
   Sato repair company sees this issue often and will be able to supply you with a new Sato
   printhead and will also fully check out your Sato printer. A steady program that includes Sato
   printer maintenance will help you keep your printer up and running longer. Check with the
   manufacturer of your thermal printer to see what they offer to manager your thermal printer.

10. Clean the exterior and interior area of your Sato thermal printer often. To keep your Sato thermal printer
    running optimally, remember to clean the interior and exterior of the printer. When these areas
    are dirty, the chance of debris getting into the wrong area is increased. To clean the exterior
    surfaces of the printer use a lint-free cloth. Do not use harsh or abrasive cleaning agents or
    solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. You
    should inspect the interior area after every four rolls of media. Remove any dirt and lint from the
    interior of the printer using a soft bristle brush and/or vacuum cleaner. A good Sato thermal printer
    repair company sees this issue often and will be able to supply you with a new Sato thermal printer
    printhead and will also fully check out your Sato thermal printer. A steady program that includes
    Sato thermal printer maintenance will help you keep your Sato thermal printer up and running longer.

1. One of the greatest failures occurring in Sato thermal barcode printers is due to the printheads not
   being cleaned regularly. A good rule of thumb is to clean the printhead on each of your Sato thermal
   printers every time you replace a ribbon or roll of paper. It takes only about a minute and this
   action could save you thousands of dollars over the life of the printer. Follow the instructions in
   your User’s Manual as to the type of cleaning solvent to be used for your specific model.
2. If you feel you are burning out printheads too often on your Sato thermal printer, you may want to
   check your User’s Manual for the recommended heat and darkness settings. An incorrect
   setting often will reduce the printhead life and could cost you thousands of dollars over the life of
   the printer.
3. Dust residing on the Media Sensor can cause major service issues. The Media Sensor is the
   mechanism that insures that the gap between the paper and the printhead remains constant.
   Most people purchase a bottle of “canned air” and simply give the Media Sensor a few quick
   blasts of air, which will usually clear out any dust residue left over from the roll paper. You
   should consider doing this regularly, every time you change the ribbon or a roll of paper. It will
   only take a few seconds and it will ensure more up-time.
4. If you are using a ribbon in your Sato thermal printer, be sure that it is a good quality ribbon. Lower
   cost ribbons are often not manufactured to the exact wax and/or resin specifications of your
   printer and could cause a wax build-up on the platen. Wax build-up can cause poor print quality
   resulting in barcode reliability issues.
5. If you are using a Sato thermal printer that does not use a ribbon (typically called a Direct Thermal
   printer vs. a Thermal Transfer printer that does use ribbons) and you are constantly having
   problems with defective printheads, you may want to consider either changing your printer to a
   Thermal Transfer printer or using a better quality paper. A Thermal Transfer printer, due to the
   position of the ribbon between the printhead and the label paper, can greatly extend the life of
   thermal printheads, as paper is not directly rubbing against the printhead itself and causing
   friction.
6. A good rule of thumb, when purchasing new ribbons on Sato thermal transfer printers, is to purchase
   a ribbon that is slightly wider than the actual labels that you are using. For instance, if the label
   that you are using is 4.1″ in width, then you may want to consider purchasing ribbons that are
   4.33″ in width.
7. Are you wearing out printheads? If so, here is something you may want to check. Be sure that
   you are not using low grade label paper if you are using Direct Thermal printers. Often bargain
   priced rolls of paper really are not a “bargain”. Why? Because low grade paper often is coarser
   and can cause more wear on the printheads. We have seen situations with even as high as
   50% more wear on the printhead. As you may know, printheads in thermal printers are very
   expensive. It may make sense to pay a little more for paper, as it is a fraction of the cost
   compared to replacing printheads more often. Remember, the manufacturers of thermal
   printers consider the printheads as consumables that the end-user is responsible to replace.
   These consumables run into the hundreds of dollars each.
8. Do you have burned-out printhead elements on your thermal printer? Here is how to tell with a
   PAUSE TEST. There may be situations where it looks like information is missing on your labels
   and/or barcodes when they are being printed. There is always a chance that one or more of the
   print elements in your thermal printer printhead may be burned out. Before calling someone for
   Sato thermal printer repair, you may want to try this simple test that only takes a few moments to see
   if in fact it is your print elements. Keep in mind that some manufacturers considers printheads
   as consumables and they must be replaced from time to time. Typically, this is performed by a
   qualified Sato printer repair technician. This self test can be used to print test labels when you make
   adjustments to the thermal printer’s mechanical assemblies to determine if any of the printhead
   elements are not working.
9. What are printer and print server alerts? Should you pay attention to them? Alerts give you the
   ability to proactively manage your Sato thermal printer and print server. If the printer or print server
   has an error, you would be sent an alert notifying you of the situation. The manufacturer Sato
   uses SatoNet Bridge that gives you control to monitor your bar code printers from anywhere,
   and documents the alerts to a log file. A soon as SatoNet Bridge receives an alert, the alert
   appears in the Events tab. If you have not viewed the alert yet in the Events tab, the box in the
   status bar at the bottom of the application shows:

    New alert
    Alert type
    Alert severity by color

   You can configure SatoNet Bridge to notify you by blinking the application tab in the task bar.
   Remember, SatoNet Bridge only logs alerts that occur while the application is running. A good
   Sato repair company sees this issue often and will be able to supply you with a new Sato
   printhead and will also fully check out your Sato printer. A steady program that includes Sato
   printer maintenance will help you keep your printer up and running longer. Check with the
   manufacturer of your thermal printer to see what they offer to manager your thermal printer.

10. Clean the exterior and interior area of your Sato thermal printer often. To keep your Sato thermal printer
    running optimally, remember to clean the interior and exterior of the printer. When these areas
    are dirty, the chance of debris getting into the wrong area is increased. To clean the exterior
    surfaces of the printer use a lint-free cloth. Do not use harsh or abrasive cleaning agents or
    solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. You
    should inspect the interior area after every four rolls of media. Remove any dirt and lint from the
    interior of the printer using a soft bristle brush and/or vacuum cleaner. A good Sato thermal printer
    repair company sees this issue often and will be able to supply you with a new Sato thermal printer
    printhead and will also fully check out your Sato thermal printer. A steady program that includes
    Sato thermal printer maintenance will help you keep your Sato thermal printer up and running longer.

Here are some of the surrounding cities in Richmond we service:
22427 Bowling Green, VA Caroline 804
22428 Bowling Green, VA Caroline 804
22432 Burgess, VA Northumberland 804
22435 Callao, VA Northumberland 804
22436 Caret, VA Essex 804
22437 Center Cross, VA Essex 804
22438 Champlain, VA Essex 804
22442 Coles Point, VA Westmoreland 804
22443 Colonial Beach, VA Westmoreland 804
22454 Dunnsville, VA Essex 804
22456 Edwardsville, VA Northumberland 804
22460 Farnham, VA Richmond 804
22469 Hague, VA Westmoreland 804
22472 Haynesville, VA Richmond 804
22473 Heathsville, VA Northumberland 804
22476 Hustle, VA Essex 804
22480 Irvington, VA Lancaster 804
22482 Kilmarnock, VA Lancaster 804
22488 Kinsale, VA Westmoreland 804
22501 Ladysmith, VA Caroline 804
22503 Lancaster, VA Lancaster 804
22504 Laneview, VA Essex 804
22507 Lively, VA Lancaster 804
22509 Loretto, VA Essex 804
22511 Lottsburg, VA Northumberland 804
22513 Merry Point, VA Lancaster 804
22514 Milford, VA Caroline 804
22517 Mollusk, VA Lancaster 804
22520 Montross, VA Westmoreland 804
22523 Morattico, VA Lancaster 804
22524 Mount Holly, VA Westmoreland 804
22528 Nuttsville, VA Lancaster 804
22529 Oldhams, VA Westmoreland 804
22530 Ophelia, VA Northumberland 804
22535 Port Royal, VA Caroline 804
22538 Rappahannock Academy, VA Caroline 804
22539 Reedville, VA Northumberland 804
22546 Ruther Glen, VA Caroline 804
22548 Sharps, VA Richmond 804
22552 Sparta, VA Caroline 804
22558 Stratford, VA Westmoreland 804
22560 Tappahannock, VA Essex 804
22570 Village, VA Richmond 804
22572 Warsaw, VA Richmond 804
22576 Weems, VA Lancaster 804
22577 Sandy Point, VA Westmoreland 804
22578 White Stone, VA Lancaster 804
22579 Wicomico Church, VA Northumberland 804
22580 Woodford, VA Caroline 804
22581 Zacata, VA Westmoreland 804
23001 Achilles, VA Gloucester 804
23002 Amelia Court House, VA Amelia 804
23003 Ark, VA Gloucester 804
23005 Ashland, VA Hanover 804
23009 Aylett, VA King William 804
23011 Barhamsville, VA New Kent 804
23014 Beaumont, VA Goochland 804
23015 Beaverdam, VA Hanover 804
23018 Bena, VA Gloucester 804
23021 Bohannon, VA Mathews 804
23023 Bruington, VA King and Queen 804
23025 Cardinal, VA Mathews 804
23027 Cartersville, VA Cumberland 804
23030 Charles City, VA Charles City 804
23031 Christchurch, VA Middlesex 804
23032 Church View, VA Middlesex 804
23035 Cobbs Creek, VA Mathews 804
23038 Columbia, VA Goochland 804
23039 Crozier, VA Goochland 804
23040 Cumberland, VA Cumberland 804
23043 Deltaville, VA Middlesex 804
23045 Diggs, VA Mathews 804
23047 Doswell, VA Hanover 804
23050 Dutton, VA Gloucester 804
23056 Foster, VA Mathews 804
23058 Glen Allen, VA Henrico 804
23059 Glen Allen, VA Henrico 804
23060 Glen Allen, VA Henrico 804
23061 Gloucester, VA Gloucester 804
23062 Gloucester Point, VA Gloucester 804
23063 Goochland, VA Goochland 804
23064 Grimstead, VA Mathews 804
23065 Gum Spring, VA Goochland 804
23066 Gwynn, VA Mathews 804
23067 Hadensville, VA Goochland 804
23068 Hallieford, VA Mathews 804
23069 Hanover, VA Hanover 804
23070 Hardyville, VA Middlesex 804
23071 Hartfield, VA Middlesex 804
23072 Hayes, VA Gloucester 804
23075 Henrico , VA Henrico 804
23075 Highland Springs, VA Henrico 804
23076 Hudgins, VA Mathews 804
23079 Jamaica, VA Middlesex 804
23083 Jetersville, VA Amelia 804
23085 King and Queen Court House, VA King and Queen 804
23086 King William, VA King William 804
23089 Lanexa, VA New Kent 804
23091 Little Plymouth, VA King and Queen 804
23092 Locust Hill, VA Middlesex 804
23102 Maidens, VA Goochland 804
23103 Manakin Sabot, VA Goochla
23105 Mannboro, VA Amelia 804
23106 Manquin, VA King William 804
23107 Maryus, VA Gloucester 804
23108 Mascot, VA King and Queen 804
23109 Mathews, VA Mathews 804
23110 Mattaponi, VA King and Queen 804
23111 Mechanicsville, VA Hanover 804
23112 Midlothian, VA Chesterfield 804
23113 Midlothian, VA Chesterfield 804
23114 Midlothian, VA Chesterfield 804
23115 Millers Tavern, VA Essex 804
23116 Mechanicsville, VA Hanover 804
23119 Moon, VA Mathews 804
23120 Moseley, VA Chesterfield 804
23124 New Kent, VA New Kent 804
23125 New Point, VA Mathews 804
23126 Newtown, VA King and Queen 804
23128 North, VA Mathews 804
23129 Oilville, VA Goochland 804
23130 Onemo, VA Mathews 804
23131 Ordinary, VA Gloucester 804
23138 Port Haywood, VA Mathews 804
23139 Powhatan, VA Powhatan 804
23140 Providence Forge, VA New Kent 804
23141 Quinton, VA New Kent 804
23146 Rockville, VA Hanover 804
23147 Ruthville, VA Charles City 804
23148 Saint Stephens Church, VA King and Queen 804
23149 Saluda, VA Middlesex 804
23150 Sandston, VA Henrico 804
23153 Sandy Hook, VA Goochland 804
23154 Schley, VA Gloucester 804
23155 Severn, VA Gloucester 804
23156 Shacklefords, VA King and Queen 804
23160 State Farm, VA Goochland 804
23161 Stevensville, VA King and Queen 804
23162 Studley, VA Hanover 804
23163 Susan, VA Mathews 804
23169 Topping, VA Middlesex 804
23173 University of Richmond, VA Richmond City 804
23175 Urbanna, VA Middlesex 804
23176 Wake, VA Middlesex 804
23178 Ware Neck, VA Gloucester 804
23180 Water View, VA Middlesex 804
23181 West Point, VA King William 804
23183 White Marsh, VA Gloucester 804
23184 Wicomico, VA Gloucester 804
23190 Woods Cross Roads, VA Gloucester 804
23192 Montpelier, VA Hanover 804
23218 Richmond, VA Richmond City 804
23219 Richmond, VA Richmond City 804
23220 Richmond, VA Richmond City 804
23221 Richmond, VA Richmond City 804
23222 Richmond, VA Richmond City 804
23223 Richmond, VA Richmond City 804
23224 Richmond, VA Richmond City 804
23225 Richmond, VA Richmond City 804
23226 Richmond, VA Henrico 804
23227 Richmond, VA Henrico 804
23228 Henrico, VA Henrico 804
23229 Henrico, VA Henrico 804
23230 Richmond, VA Henrico 804
23231 Henrico, VA Henrico 804
23232 Richmond, VA Richmond City 804
23233 Henrico, VA Henrico 804
23234 Richmond, VA Chesterfield 804
23235 Richmond, VA Chesterfield 804
23236 Richmond, VA Chesterfield 804
23237 Richmond, VA Chesterfield 804
23238 Henrico, VA Henrico 804
23241 Richmond, VA Richmond City 804
23242 Henrico, VA Henrico 804
23249 Richmond, VA Richmond City 804
23250 Richmond, VA Henrico 804
23255 Henrico, VA Henrico 804
23260 Richmond, VA Richmond City 804
23261 Richmond, VA Richmond City 804
23269 Richmond, VA Richmond City 804
23273 Henrico, VA Richmond City 804
23274 Richmond, VA Richmond City 804
23276 Richmond, VA Richmond City 804
23278 Richmond, VA Richmond City 804
23279 Richmond, VA Richmond City 804
23282 Richmond, VA Richmond City 804
23284 Richmond, VA Richmond City 804
23285 Richmond, VA Richmond City 804
23286 Richmond, VA Richmond City 804
23288 Henrico, VA Henrico 804
23289 Richmond, VA Henrico 804
23289 Richmond , VA Richmond City 804
23290 Richmond, VA Richmond City 804
23291 Richmond, VA Richmond City 804
23292 Richmond, VA Richmond City 804
23293 Richmond, VA Richmond City 804
23294 Henrico, VA Henrico 804
23295 Richmond, VA Richmond City 804
23297 Richmond, VA Chesterfield 804
23298 Richmond, VA Richmond City 804
23801 Fort Lee, VA Prince George 804
23803 Petersburg, VA Petersburg City 804
23804 Petersburg, VA Petersburg City 804
23805 Petersburg, VA Petersburg City 804
23806 Petersburg, VA Petersburg City 804
23806 Virginia State University , VA Petersburg City 804
23822 Ammon, VA Dinwiddie 804
23830 Carson, VA Dinwiddie 804
23831 Chester, VA Chesterfield 804
23832 Chesterfield, VA Chesterfield 804
23833 Church Road, VA Dinwiddie 804
23834 Colonial Heights, VA Colonial Heights City 804
23836 Chester, VA Chesterfield 804
23838 Chesterfield, VA Chesterfield 804
23840 Dewitt, VA Dinwiddie 804
23841 Dinwiddie, VA Dinwiddie 804
23842 Disputanta, VA Prince George 804
23850 Ford, VA Dinwiddie 804
23860 Hopewell, VA Hopewell City 804
23872 Mc Kenney, VA Dinwiddie 804
23885 Sutherland, VA Dinwiddie 804
23890 Waverly, VA Sussex 804
23891 Waverly, VA Sussex 804
23894 Wilsons, VA Dinwiddie 804