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(585) 286-4997

Zebra Printer Repair Service Rochester


Zebra printer repair Rochester call (585) 286-4997 for MIDCOM services, where we take the worry out of your Zebra printer repair.

Zebra Printer Not Working?

  • My Zebra printer isn’t printing any labels
  • My Zebra printer is skipping labels
  • The barcodes being printed are unreadable or poor quality
  • My Zebra printer stopped printing out of nowhere
  • My Zebra printer is showing error codes
  • Despite changing the battery our Zebra printer doesn’t work
  • Our Zebra printer prints a few labels then stops
  • I can’t get ahold of Zebra Technologies for support
  • Our Zebra printer warranty expired
  • I can’t find a local company who can get here fast enough
  • I need routine maintenance done on my Zebra printer
  • Our business operations rely on our Zebra printers

thermal printer repair
zebra business partner printer repair specialist

Zebra Business Partner Printer Repair Specialist

We are a Zebra Business Partner Printer Repair Specialist company in Rochester. This means our technicians have been certified by Zebra Technologies through extensive training and testing to repair their thermal label printers. Let our knowledge and experience get your Zebra printers operational today!

3,500 Friendly Certified Technicians Nationwide Are Ready To Come To Your Business

See what other businesses have to say about our service.


“Tech arrived on time, was friendly and professional, and completed repairs quickly, with confidence and knowledge. Will use again!”

-Steve S. – Google Review


We had 4 line printers that needed to be checked, one was definitely broken. MIDCOM quickly answered my inquiry about service and scheduled a technician to come out the next day. After the technician arrived, they assessed the damage and within minutes received a parts quote from MIDCOM so that service could be completed and we could be back to work. Very happy with MIDCOM!

-Mary M – Google Review


“It was a pleasure to be able to reach a customer service rep immediately and very polite. They’re service rep came a scheduled and quickly fixed our IBM Infoprint and he too was very courteous.”

-Couch Distributing Co. – Google Review

zebra printer repair rochester area

Zebra Printer Repair Rochester Area

Our Zebra printer repair service technicians cover all of Rochester and the surrounding area. Get a friendly service technician right to your business at a great affordable rate. Servicing Rochester area since 1982!

zebra certified technicians

Zebra Repair Certified Technicians in Rochester

Proud member of Zebra Technologies partner program. This means we are recognized by Zebra Technologies for our knowledge of Zebra repair & Zebra printer sales throughout the years. Let our sales team help you find the right solution for your needs today.

fast onsite printer repair coverage plan oem better

Better Than The Manufacturer’s Coverage Plan

  • Priority Response
  • Fix or Replace Protection
  • Onsite Repair in 6 Business Hours
  • All Parts Included
  • Unlimited Service Calls
  • Largest Nationwide Service

Get A FAST Quote Now >>

Find Your Zebra Barcode Label Printer Below:

Zebra ZT610 Repair

Zebra ZT610 Repair & Service

Zebra ZT620 Repair

Zebra ZT620 Repair & Service

zebra zt510 repair

Zebra ZT510 Repair & Service

zebra zm400 repair

Zebra ZM400 Repair & Service

zebra zm400 repair

Zebra 110Xi4 Repair & Service

zebra 140xi4 repair

Zebra 140Xi4 Repair & Service

zebra 170xi4 repair

Zebra 170Xi4 Repair & Service

zebra 220xi4 repair

Zebra 220xi4 Repair & Service

zebra 110xiIII plus repair

Zebra 110XiIII Plus Repair & Service

zebra 140xiIII plus repair

Zebra 140XiIII Plus Repair & Service

Zebra 170xiIII Plus repair

Zebra 170XiIII Plus Repair & Service

zebra 220xiiii plus repair

Zebra 220XiIII Plus Repair & Service

zebra zm600 repair

Zebra ZM600 Repair & Service

zebra 105sl repair

Zebra 105SL Repair & Service

zebra 105sl plus repair

Zebra 105SL Plus Repair & Service

zebra s4m repair

Zebra S4M Repair & Service

zebra z4m repair

Zebra Z4M Repair & Service

zebra qln420-mobile-printer

Zebra QLn420 Repair & Service (depot only)

zebra qln320 mobile printer

Zebra QLn320 Repair & Service (depot only)

zebra logo


ZT610, ZT620, ZT510, ZM4+, 110xiI, 110xiII, 110XiIII, 110xi4, 140XiI, 140XiII, 140XiIII, 140xi4, 170XiI, 170XiII, 170XiIII, 170xi4, 220xiI, 220xiII, 220xiIII, 220Xi4, 110XiIIIPlus, 140XiIIIPlus, 170XiIIIPlus, 220XiIIIPlus, Z Series, ZM400, ZM600, 105SL, S4M, EM 220, 90XiI, 90XiII, 90XiIIIplus, S300, S400, S500, S600, Z4000, Z4M, QLn420 and QLn320.


Zebra Printer Service Rochester, NY is our specialty so call us today at (585) 286-4997. Actually we perform Zebra Printer Service not only in Rochester City, but also throughout the entire region including Brooklyn, Queens, Long Island, the Bronx, and Westchester County. Once a Zebra printer service call is placed, our automated systems will schedule your service call quickly with one of our certified Zebra printer service technicians. Most of our service calls on Zebra printers are resolved on the first call.


Zebra Printer Maintenance Rochester, NY is one of the most important services that we provide call us today (585) 286-4997. When a Zebra thermal barcode and label printer fails, typically it affects many other critical operations within an organization. Getting you up and running quickly is most important. There are several maintenance options when it comes to Zebra Printer Maintenance. Once is having an annual on-site service agreement with the MIDCOM Service Group which will give you unlimited service calls, on-site, at one low price. Another option is to have MIDCOM perform Zebra printer maintenance on a time and material basis. Either way, you can be assured that you will receive time service should you need Zebra Printer Maintenance in the Rochester area.


Zebra Printer Repairs Rochester, NY is always performed by a Certified MIDCOM Service Group technicians that has years of experience so call now (585) 286-4997. Many people we have talked to over the years fist believed that their laser printer repair technician could repair their Zebra thermal barcode and label printers. They found out quickly that is not the case. Zebra thermal printers use a totally different technology than lasers and it is imperative that a person performing Zebra Printer Repairs be fully trained on that technology. MIDCOM’s technicians are fully trained to work on Zebra printer repairs ad to diagnose and repair the problem quickly.


Zebra printers Rochester, NY has been our business since 1982 in the local area with professional service call now (585) 286-4997. When it comes to Zebra printers, the MIDCOM Service Group’s major focus is to keep you up running. MIDCOM is structured to help our customer’s with on-site time and material service, Annual and Multi-Year Service Plans, Depot repairs, the sale of new Zebra printers, and also like-new refurbished Zebra printers. We also supply consumables for Zebra printers such as both custom and standard thermal labels and also Zebra printheads.

10 Rules To Keep Your Zebra Printer Operational

  1. One of the greatest failures occurring in Zebra thermal barcode printers is due to the printheads not
    being cleaned regularly. A good rule of thumb is to clean the printhead on each of your Zebra thermal
    printers every time you replace a ribbon or roll of paper. It takes only about a minute and this
    action could save you thousands of dollars over the life of the printer. Follow the instructions in
    your User’s Manual as to the type of cleaning solvent to be used for your specific model.
  2. If you feel you are burning out printheads too often on your Zebra thermal printer, you may want to
    check your User’s Manual for the recommended heat and darkness settings. An incorrect
    setting often will reduce the printhead life and could cost you thousands of dollars over the life of
    the printer.
  3. Dust residing on the Media Sensor can cause major service issues. The Media Sensor is the
    mechanism that insures that the gap between the paper and the printhead remains constant.
    Most people purchase a bottle of “canned air” and simply give the Media Sensor a few quick
    blasts of air, which will usually clear out any dust residue left over from the roll paper. You
    should consider doing this regularly, every time you change the ribbon or a roll of paper. It will
    only take a few seconds and it will ensure more up-time.
  4. If you are using a ribbon in your Zebra thermal printer, be sure that it is a good quality ribbon. Lower
    cost ribbons are often not manufactured to the exact wax and/or resin specifications of your
    printer and could cause a wax build-up on the platen. Wax build-up can cause poor print quality
    resulting in barcode reliability issues.
  5. If you are using a Zebra thermal printer that does not use a ribbon (typically called a Direct Thermal
    printer vs. a Thermal Transfer printer that does use ribbons) and you are constantly having
    problems with defective printheads, you may want to consider either changing your printer to a
    Thermal Transfer printer or using a better quality paper. A Thermal Transfer printer, due to the
    position of the ribbon between the printhead and the label paper, can greatly extend the life of
    thermal printheads, as paper is not directly rubbing against the printhead itself and causing
  6. A good rule of thumb, when purchasing new ribbons on Zebra thermal transfer printers, is to purchase
    a ribbon that is slightly wider than the actual labels that you are using. For instance, if the label
    that you are using is 4.1″ in width, then you may want to consider purchasing ribbons that are
    4.33″ in width.
  7. Are you wearing out printheads? If so, here is something you may want to check. Be sure that
    you are not using low grade label paper if you are using Direct Thermal printers. Often bargain
    priced rolls of paper really are not a “bargain”. Why? Because low grade paper often is coarser
    and can cause more wear on the printheads. We have seen situations with even as high as
    50% more wear on the printhead. As you may know, printheads in thermal printers are very
    expensive. It may make sense to pay a little more for paper, as it is a fraction of the cost
    compared to replacing printheads more often. Remember, the manufacturers of thermal
    printers consider the printheads as consumables that the end-user is responsible to replace.
    These consumables run into the hundreds of dollars each.
  8. Do you have burned-out printhead elements on your thermal printer? Here is how to tell with a
    PAUSE TEST. There may be situations where it looks like information is missing on your labels
    and/or barcodes when they are being printed. There is always a chance that one or more of the
    print elements in your thermal printer printhead may be burned out. Before calling someone for
    Zebra thermal printer repair, you may want to try this simple test that only takes a few moments to see
    if in fact it is your print elements. Keep in mind that some manufacturers considers printheads
    as consumables and they must be replaced from time to time. Typically, this is performed by a
    qualified Zebra printer repair technician. This self test can be used to print test labels when you make
    adjustments to the thermal printer’s mechanical assemblies to determine if any of the printhead
    elements are not working.
  9. What are printer and print server alerts? Should you pay attention to them? Alerts give you the
    ability to proactively manage your Zebra thermal printer and print server. If the printer or print server
    has an error, you would be sent an alert notifying you of the situation. The manufacturer Zebra
    uses ZebraNet Bridge that gives you control to monitor your bar code printers from anywhere,
    and documents the alerts to a log file. A soon as ZebraNet Bridge receives an alert, the alert
    appears in the Events tab. If you have not viewed the alert yet in the Events tab, the box in the
    status bar at the bottom of the application shows:

    – New alert
    – Alert type
    – Alert severity by color

    You can configure ZebraNet Bridge to notify you by blinking the application tab in the task bar.
    Remember, ZebraNet Bridge only logs alerts that occur while the application is running. A good
    Zebra repair company sees this issue often and will be able to supply you with a new Zebra
    printhead and will also fully check out your Zebra printer. A steady program that includes Zebra
    printer maintenance will help you keep your printer up and running longer. Check with the
    manufacturer of your thermal printer to see what they offer to manager your thermal printer.

  10. Clean the exterior and interior area of your Zebra thermal printer often. To keep your Zebra thermal printer
    running optimally, remember to clean the interior and exterior of the printer. When these areas
    are dirty, the chance of debris getting into the wrong area is increased. To clean the exterior
    surfaces of the printer use a lint-free cloth. Do not use harsh or abrasive cleaning agents or
    solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. You
    should inspect the interior area after every four rolls of media. Remove any dirt and lint from the
    interior of the printer using a soft bristle brush and/or vacuum cleaner. A good Zebra thermal printer
    repair company sees this issue often and will be able to supply you with a new Zebra thermal printer
    printhead and will also fully check out your Zebra thermal printer. A steady program that includes
    Zebra thermal printer maintenance will help you keep your Zebra thermal printer up and running longer.

Here are some of the surrounding cities we service:
14005 Alexander, NY Genesee 585
14009 Arcade, NY Wyoming 585
14011 Attica, NY Wyoming 585
14013 Basom, NY Genesee 585
14020 Batavia, NY Genesee 585
14021 Batavia, NY Genesee 585
14024 Bliss, NY Wyoming 585
14029 Centerville, NY Allegany 585
14036 Corfu, NY Genesee 585
14037 Cowlesville, NY Wyoming 585
14039 Dale, NY Wyoming 585
14040 Darien Center, NY Genesee 585
14054 East Bethany, NY Genesee 585
14056 East Pembroke, NY Genesee 585
14058 Elba, NY Genesee 585
14066 Gainesville, NY Wyoming 585
14082 Java Center, NY Wyoming 585
14083 Java Village, NY Wyoming 585
14098 Lyndonville, NY Orleans 585
14103 Medina, NY Orleans 585
14113 North Java, NY Wyoming 585
14125 Oakfield, NY Genesee 585
14130 Pike, NY Wyoming 585
14143 Stafford, NY Genesee 585
14145 Strykersville, NY Wyoming 585
14167 Varysburg, NY Wyoming 585
14410 Adams Basin, NY Monroe 585
14411 Albion, NY Orleans 585
14414 Avon, NY Livingston 585
14415 Bellona, NY Yates 585
14416 Bergen, NY Genesee 585
14420 Brockport, NY Monroe 585
14422 Byron, NY Genesee 585
14423 Caledonia, NY Livingston 585
14424 Canandaigua, NY Ontario 585
14425 Farmington, NY Ontario 585
14427 Castile, NY Wyoming 585
14428 Churchville, NY Monroe 585
14429 Clarendon, NY Orleans 585
14430 Clarkson, NY Monroe 585
14435 Conesus, NY Livingston 585
14437 Dansville, NY Livingston 585
14443 East Bloomfield, NY Ontario 585
14445 East Rochester, NY Monroe 585
14450 Fairport, NY Monroe 585
14452 Fancher, NY Orleans 585
14453 Fishers, NY Ontario 585
14454 Geneseo, NY Livingston 585
14461 Gorham, NY Ontario 585
14462 Groveland, NY Livingston 585
14463 Hall, NY Ontario 585
14464 Hamlin, NY Monroe 585
14466 Hemlock, NY Livingston 585
14467 Henrietta, NY Monroe 585
14468 Hilton, NY Monroe 585
14469 Bloomfield, NY Ontario 585
14470 Holley, NY Orleans 585
14471 Honeoye, NY Ontario 585
14472 Honeoye Falls, NY Monroe 585
14475 Ionia, NY Ontario 585
14476 Kendall, NY Orleans 585
14477 Kent, NY Orleans 585
14479 Knowlesville, NY Orleans 585
14480 Lakeville, NY Livingston 585
14481 Leicester, NY Livingston 585
14482 Le Roy, NY Genesee 585
14485 Lima, NY Livingston 585
14486 Linwood, NY Genesee 585
14487 Livonia, NY Livingston 585
14488 Livonia Center, NY Livingston 585
14504 Manchester, NY Ontario 585
14506 Mendon, NY Monroe 585
14507 Middlesex, NY Yates 585
14508 Morton, NY Monroe 585
14510 Mount Morris, NY Livingston 585
14511 Mumford, NY Monroe 585
14512 Naples, NY Ontario 585
14514 North Chili, NY Monroe 585
14515 North Greece, NY Monroe 585
14517 Nunda, NY Livingston 585
14525 Pavilion, NY Genesee 585
14526 Penfield, NY Monroe 585
14529 Perkinsville, NY Steuben 585
14530 Perry, NY Wyoming 585
14533 Piffard, NY Livingston 585
14534 Pittsford, NY Monroe 585
14536 Portageville, NY Wyoming 585
14539 Retsof, NY Livingston 585
14543 Rush, NY Monroe 585
14544 Rushville, NY Yates 585
14545 Scottsburg, NY Livingston 585
14546 Scottsville, NY Monroe 585
14548 Shortsville, NY Ontario 585
14549 Silver Lake, NY Wyoming 585
14550 Silver Springs, NY Wyoming 585
14556 Sonyea, NY Livingston 585
14557 South Byron, NY Genesee 585
14558 South Lima, NY Livingston 585
14559 Spencerport, NY Monroe 585
14560 Springwater, NY Livingston 585
14561 Stanley, NY Ontario 585
14564 Victor, NY Ontario 585
14569 Warsaw, NY Wyoming 585
14571 Waterport, NY Orleans 585
14572 Wayland, NY Steuben 585
14580 Webster, NY Monroe 585
14585 West Bloomfield, NY Ontario 585
14586 West Henrietta, NY Monroe 585
14591 Wyoming, NY Wyoming 585
14592 York, NY Livingston 585
14602 Rochester, NY Monroe 585
14603 Rochester, NY Monroe 585
14604 Rochester, NY Monroe 585
14605 Rochester, NY Monroe 585
14606 Rochester, NY Monroe 585
14607 Rochester, NY Monroe 585
14608 Rochester, NY Monroe 585
14609 Rochester, NY Monroe 585
14610 Rochester, NY Monroe 585
14611 Rochester, NY Monroe 585
14612 Rochester, NY Monroe 585
14613 Rochester, NY Monroe 585
14614 Rochester, NY Monroe 585
14615 Rochester, NY Monroe 585
14616 Rochester, NY Monroe 585
14617 Rochester, NY Monroe 585
14618 Rochester, NY Monroe 585
14619 Rochester, NY Monroe 585
14620 Rochester, NY Monroe 585
14621 Rochester, NY Monroe 585
14622 Rochester, NY Monroe 585
14623 Rochester, NY Monroe 585
14624 Rochester, NY Monroe 585
14625 Rochester, NY Monroe 585
14626 Rochester, NY Monroe 585
14627 Rochester, NY Monroe 585
14638 Rochester, NY Monroe 585
14639 Rochester, NY Monroe 585
14642 Rochester, NY Monroe 585
14643 Rochester, NY Monroe 585
14644 Rochester, NY Monroe 585
14646 Rochester, NY Monroe 585
14647 Rochester, NY Monroe 585
14649 Rochester, NY Monroe 585
14650 Rochester, NY Monroe 585
14651 Rochester, NY Monroe 585
14652 Rochester, NY Monroe 585
14653 Rochester, NY Monroe 585
14692 Rochester, NY Monroe 585
14694 Rochester, NY Monroe 585
14707 Allentown, NY Allegany 585
14708 Alma, NY Allegany 585
14709 Angelica, NY Allegany 585
14711 Belfast, NY Allegany 585
14714 Black Creek, NY Allegany 585
14715 Bolivar, NY Allegany 585
14717 Caneadea, NY Allegany 585
14721 Ceres, NY Allegany 585
14727 Cuba, NY Allegany 585
14735 Fillmore, NY Allegany 585
14739 Friendship, NY Allegany 585
14744 Houghton, NY Allegany 585
14745 Hume, NY Allegany 585
14754 Little Genesee, NY Allegany 585
14774 Richburg, NY Allegany 585
14777 Rushford, NY Allegany 585
14786 West Clarksville, NY Allegany 585
14808 Atlanta, NY Steuben 585
14813 Belmont, NY Allegany 585
14826 Cohocton, NY Steuben 585
14836 Dalton, NY Livingston 585
14846 Hunt, NY Livingston 585
14880 Scio, NY Allegany 585
14895 Wellsville, NY Allegany 585

thermal label printers refurbished

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