Zebra ZT111 How To Clear Ribbon Errors

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Step-By-Step Instructions To Clear Ribbon Errors On The Zebra 105SL

To clear ribbon errors on a Zebra ZT111 printer, follow these troubleshooting and reset steps:

1. Check the Ribbon Installation

   Ribbon errors often occur if the ribbon is not properly installed.

• Open the printer’s media door.
• Ensure the ribbon is routed correctly:
• From the supply spindle (rear/top spindle)
• Through the printhead assembly
• To the take-up spindle (front spindle)
• Ensure the ribbon is tight and wrinkle-free.
2. Set the Correct Print Mode

The printer may be in Direct Thermal mode (no ribbon) when you’re actually using Thermal Transfer (with ribbon), or vice versa.

Change Print Mode:

• Press the “Menu” button.

  Go to Settings → Print Mode

  Select:

• Thermal Transfer if you’re using a ribbon
• Direct Thermal if you’re not
3. Calibrate the Printer

   To recalibrate the ribbon sensor:

1. Load ribbon and labels properly.
2. Close the media door.
3. Press Menu → Sensors → Calibrate.
4. Follow on-screen prompts.

This allows the printer to detect ribbon presence correctly.

4. Clean the Sensors

   Dirty sensors can trigger ribbon errors.

• Turn off the printer.
• Open the printhead assembly.
• Locate and gently clean the ribbon sensor using isopropyl alcohol and a lint-free cloth.
5. Reboot the Printer

   After performing the above steps, reboot:

• Turn off the printer.
• Wait 10 seconds.
• Turn it back on.

Still Not Working?

If ribbon errors persist:

• Ensure the ribbon type matches your printer specs.
• Try using a different ribbon roll (the current one might be defective).
• Update the printer firmware via Zebra’s official site if needed.