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Customer Service

FARMINGTON HILLS, MI

Full Job Description
We are seeking experienced Customer Service Representative with business to business experience to join our team. We offer a great work environment with a team of people that are committed professionals.

Responsibilities

  • Field incoming phone and web leads
  • Assist customers with placing service calls
  • Generate quick quotes for sales team
  • Review and prepare service agreement renewal quotes
  • Update CRM and accounting software and other data entry

Skills

  • College degree
  • Minimum 2 years of B-B customer service
  • Excellent verbal and written communication skills
  • Ability to multi-task, prioritize and manage time effectively
  • Experience working with CRM software

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:
Monday to Friday

COVID-19 considerations:
All office employees must complete daily health screening questionnaire. All employees working inside the office must be vaccinated against COVID-19. No outside visitors allowed in the office without proof of vaccination or negative COVID-19 test.

Education:
Bachelor’s (Preferred)

Experience:
Customer Service: 2 years (Preferred)

Work Location:
One location

Work Remotely:
No

How to Apply: Email your resume to careers@midcomdata.com with subject Customer Service.

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