Customer Onsite Service Survey

Company name: *
Name: *

Title: *
Industry: *
Industry (if other):
Number of employees: *
Number of locations: *
What is your job function: *
Job function (if other):
How would you rate the speed of service? (1 = Not Fast, 5 = Very Fast): *

How would you rate the technician? (1 = Very Poor, 5 = Very Good): *

How satisfied are you with MIDCOM overall? (1 = Unsatisfied, 5 = Very Satisfied): *

How could we have served you better?: *
Would you recommend MIDCOM to others?: *

What are your daily goals?: *
How do you get evaluated for your job?: *
What are you looking for in a service vendor?: *
What are the most common problems you have had with service vendors in the past?: *
Why did you use our service? What did we do better than the competition?: *

How many of these devices does your company have on-site?

Barcode Scanners: *
Thermal Printers: *
Who have you used in the past to service your barcode scanners and thermal printers?: *
Comments:

800-643-2664