Request a quote

Datamax-O’Neil Mark II I-4310 Error Code Top of Form Fault

Problem Description

The printer could not find the TOF within the Maximum label length setting , or TOF occurred in an unexpected place.


When using reflective media, this fault is given for an Out of Stock condition.

Corrective Action

If media is moving:

1) Press the FEED Key. it may be necessary to re-calibrate the printer;

2) The Media Sensor may be out of Position. Readjust it;

3) The media may not be properly loaded. Reload Media, ensuring that the Media Guide is properly positioned;

4) The Leveling Cam may be improperly adjusted;

5) The label may be longer than the value entered. Check the Media Settings/Maximum Label length;

6) The Media Sensor may be obstructed. Check and carefully remove any obstruction (labels, paper, dust, adhesive, etc).

If media is not moving:

The printhead assembly may not be locked.

datamax i-4310e

Datamax I-4310e

Need A Local Technician To Come Onsite To Fix Your Datamax Printer?
Save $25 Today!
coupon fast onsite printer repair 25

Keep Your Datamax Printer Running!
Download Our FREE eBook Now.

Thermal Maintenance eBook
Download FREE eBook Now >>

thermal label printers refurbished

thermal label printer buyback program

click to call