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Why Gamble With Costly Line Printer Repair Costs?

line printer repair costs
Peter PrinterWhy gamble with costly repairs on your old line printers?
Peter Printer

Did you know that older line printers, older than 5 years, can become a risk to your business if they aren’t covered by a line printer service contract plan?

Why? Because if you don’t have a line printer service contract plan the alternative is a time and material service call. Time and material calls for your older line printer may consist of costly parts, best-effort response times, hourly labor rates, travel time, and paying for multiple trips by a technician, just to name a few. No matter what brand of line printer, Data Technology, Decision Data, Genicom, Ricoh/IBM InfoPrint, Printronix, Tally, TallyGenicom or any other, they will need more frequent repair as they age.

line printer service contracts

line printer service contracts

An example of an unexpected repair is the failure of a print shuttle mechanism. The cost to replace just that part may be well over $2,000.00 with labor. A power supply and other parts that need to be replaced could also be very costly.

A line printer is a marriage between a mechanical machine and a computer running firmware. When something is mechanical, it can become defective over time just through normal wear and tear. When something is electronic, it also can become defective as a result of heat build-up in the printer over time.

Chips and other electronic components become “weak” with age. There are multiple circuit cards in a line printer, as well as a multitude of plastic parts, metal parts, gears and springs. These all wear over time and are in constant need of changing and repairing.

There are many components in a line printer that may need to be changed or repaired over time. Here are a few:

  • Shuttle Mechanisms
  • Exhaust Fans
  • Timing Belts
  • Fan Assemblies
  • Hammerbank Springs
  • Hammerbank Fan Assemblies
  • Platen Assemblies
  • Main Logic Boards CFX
  • Main Logic Board Assembly
  • Platen Pulleys
  • Gas Spring Kit Assembly
  • Housing Connector Kits
  • Platen Switch Kit
  • Power Supplies
  • Ethernet Servers
  • Ribbon Assembly
  • Tractor Shaft Kit
  • Switch Assembly
  • Paper Detector
  • Anti-Rotation Springs
  • Stepper Motors
  • Spline Shaft Assembly
  • Broken Door Hinges
  • and lots more

There may come a point where a line printer service contract plan makes total business sense. Why? Because a line printer service contract plan on older equipment can save you a significant amount of money and increase the uptime of your line printer.

Here are some of the benefits that you receive from our line printer service contract plans versus repairing your line printer on a time and material basis:

Line Printer Service Contract Benefits

printer service contracts priority response
Priority Response

Our printer service contract customers go to the front of the line when requesting a service call.

printer service contracts fix or replace protection
Fix or Replace Protection*

While under our printer service contract if parts become unavailable, we’ll replace it at no cost. Added protection.

printer service contracts onsite fast
6 Business Hours Onsite**

Our printer service contract customers have a technicians onsite in about 6 business hours after a service request.

printer service contracts all parts included
All Parts Included

Never pay for parts! Our printer service contracts cover all parts needed for repair at no additional cost.

printer service contracts unlimited service calls
Unlimited Service Calls

No matter how many repairs are needed, printer service contract customers don’t pay extra.

printer service contracts affordable
Affordable for Better Budgeting

Printer service contract plans give you the ability to control your budget and ours are affordable.

For further information on the benefits a line printer service contract plans call us at (800) 643-2664 and immediately talk to one of our friendly representatives. Feel free to chat us up on Facebook, Twitter, Google+ and LinkedIn!

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