SATO Printer Repair Service Hartford

SATO printer support in Hartford is what we offer. Below are some tips to support your SATO printers.

1. One of the greatest failures occurring in Sato thermal barcode printers is due to the printheads not
   being cleaned regularly. A good rule of thumb is to clean the printhead on each of your Sato thermal
   printers every time you replace a ribbon or roll of paper. It takes only about a minute and this
   action could save you thousands of dollars over the life of the printer. Follow the instructions in
   your User’s Manual as to the type of cleaning solvent to be used for your specific model.
2. If you feel you are burning out printheads too often on your Sato thermal printer, you may want to
   check your User’s Manual for the recommended heat and darkness settings. An incorrect
   setting often will reduce the printhead life and could cost you thousands of dollars over the life of
   the printer.
3. Dust residing on the Media Sensor can cause major service issues. The Media Sensor is the
   mechanism that insures that the gap between the paper and the printhead remains constant.
   Most people purchase a bottle of “canned air” and simply give the Media Sensor a few quick
   blasts of air, which will usually clear out any dust residue left over from the roll paper. You
   should consider doing this regularly, every time you change the ribbon or a roll of paper. It will
   only take a few seconds and it will ensure more up-time.
4. If you are using a ribbon in your Sato thermal printer, be sure that it is a good quality ribbon. Lower
   cost ribbons are often not manufactured to the exact wax and/or resin specifications of your
   printer and could cause a wax build-up on the platen. Wax build-up can cause poor print quality
   resulting in barcode reliability issues.
5. If you are using a Sato thermal printer that does not use a ribbon (typically called a Direct Thermal
   printer vs. a Thermal Transfer printer that does use ribbons) and you are constantly having
   problems with defective printheads, you may want to consider either changing your printer to a
   Thermal Transfer printer or using a better quality paper. A Thermal Transfer printer, due to the
   position of the ribbon between the printhead and the label paper, can greatly extend the life of
   thermal printheads, as paper is not directly rubbing against the printhead itself and causing
   friction.
6. A good rule of thumb, when purchasing new ribbons on Sato thermal transfer printers, is to purchase
   a ribbon that is slightly wider than the actual labels that you are using. For instance, if the label
   that you are using is 4.1″ in width, then you may want to consider purchasing ribbons that are
   4.33″ in width.
7. Are you wearing out printheads? If so, here is something you may want to check. Be sure that
   you are not using low grade label paper if you are using Direct Thermal printers. Often bargain
   priced rolls of paper really are not a “bargain”. Why? Because low grade paper often is coarser
   and can cause more wear on the printheads. We have seen situations with even as high as
   50% more wear on the printhead. As you may know, printheads in thermal printers are very
   expensive. It may make sense to pay a little more for paper, as it is a fraction of the cost
   compared to replacing printheads more often. Remember, the manufacturers of thermal
   printers consider the printheads as consumables that the end-user is responsible to replace.
   These consumables run into the hundreds of dollars each.
8. Do you have burned-out printhead elements on your thermal printer? Here is how to tell with a
   PAUSE TEST. There may be situations where it looks like information is missing on your labels
   and/or barcodes when they are being printed. There is always a chance that one or more of the
   print elements in your thermal printer printhead may be burned out. Before calling someone for
   Sato thermal printer repair, you may want to try this simple test that only takes a few moments to see
   if in fact it is your print elements. Keep in mind that some manufacturers considers printheads
   as consumables and they must be replaced from time to time. Typically, this is performed by a
   qualified Sato printer repair technician. This self test can be used to print test labels when you make
   adjustments to the thermal printer’s mechanical assemblies to determine if any of the printhead
   elements are not working.
9. What are printer and print server alerts? Should you pay attention to them? Alerts give you the
   ability to proactively manage your Sato thermal printer and print server. If the printer or print server
   has an error, you would be sent an alert notifying you of the situation. The manufacturer Sato
   uses SatoNet Bridge that gives you control to monitor your bar code printers from anywhere,
   and documents the alerts to a log file. A soon as SatoNet Bridge receives an alert, the alert
   appears in the Events tab. If you have not viewed the alert yet in the Events tab, the box in the
   status bar at the bottom of the application shows:

    New alert
    Alert type
    Alert severity by color

   You can configure SatoNet Bridge to notify you by blinking the application tab in the task bar.
   Remember, SatoNet Bridge only logs alerts that occur while the application is running. A good
   Sato repair company sees this issue often and will be able to supply you with a new Sato
   printhead and will also fully check out your Sato printer. A steady program that includes Sato
   printer maintenance will help you keep your printer up and running longer. Check with the
   manufacturer of your thermal printer to see what they offer to manager your thermal printer.

10. Clean the exterior and interior area of your Sato thermal printer often. To keep your Sato thermal printer
    running optimally, remember to clean the interior and exterior of the printer. When these areas
    are dirty, the chance of debris getting into the wrong area is increased. To clean the exterior
    surfaces of the printer use a lint-free cloth. Do not use harsh or abrasive cleaning agents or
    solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. You
    should inspect the interior area after every four rolls of media. Remove any dirt and lint from the
    interior of the printer using a soft bristle brush and/or vacuum cleaner. A good Sato thermal printer
    repair company sees this issue often and will be able to supply you with a new Sato thermal printer
    printhead and will also fully check out your Sato thermal printer. A steady program that includes
    Sato thermal printer maintenance will help you keep your Sato thermal printer up and running longer.

1. One of the greatest failures occurring in Sato thermal barcode printers is due to the printheads not
   being cleaned regularly. A good rule of thumb is to clean the printhead on each of your Sato thermal
   printers every time you replace a ribbon or roll of paper. It takes only about a minute and this
   action could save you thousands of dollars over the life of the printer. Follow the instructions in
   your User’s Manual as to the type of cleaning solvent to be used for your specific model.
2. If you feel you are burning out printheads too often on your Sato thermal printer, you may want to
   check your User’s Manual for the recommended heat and darkness settings. An incorrect
   setting often will reduce the printhead life and could cost you thousands of dollars over the life of
   the printer.
3. Dust residing on the Media Sensor can cause major service issues. The Media Sensor is the
   mechanism that insures that the gap between the paper and the printhead remains constant.
   Most people purchase a bottle of “canned air” and simply give the Media Sensor a few quick
   blasts of air, which will usually clear out any dust residue left over from the roll paper. You
   should consider doing this regularly, every time you change the ribbon or a roll of paper. It will
   only take a few seconds and it will ensure more up-time.
4. If you are using a ribbon in your Sato thermal printer, be sure that it is a good quality ribbon. Lower
   cost ribbons are often not manufactured to the exact wax and/or resin specifications of your
   printer and could cause a wax build-up on the platen. Wax build-up can cause poor print quality
   resulting in barcode reliability issues.
5. If you are using a Sato thermal printer that does not use a ribbon (typically called a Direct Thermal
   printer vs. a Thermal Transfer printer that does use ribbons) and you are constantly having
   problems with defective printheads, you may want to consider either changing your printer to a
   Thermal Transfer printer or using a better quality paper. A Thermal Transfer printer, due to the
   position of the ribbon between the printhead and the label paper, can greatly extend the life of
   thermal printheads, as paper is not directly rubbing against the printhead itself and causing
   friction.
6. A good rule of thumb, when purchasing new ribbons on Sato thermal transfer printers, is to purchase
   a ribbon that is slightly wider than the actual labels that you are using. For instance, if the label
   that you are using is 4.1″ in width, then you may want to consider purchasing ribbons that are
   4.33″ in width.
7. Are you wearing out printheads? If so, here is something you may want to check. Be sure that
   you are not using low grade label paper if you are using Direct Thermal printers. Often bargain
   priced rolls of paper really are not a “bargain”. Why? Because low grade paper often is coarser
   and can cause more wear on the printheads. We have seen situations with even as high as
   50% more wear on the printhead. As you may know, printheads in thermal printers are very
   expensive. It may make sense to pay a little more for paper, as it is a fraction of the cost
   compared to replacing printheads more often. Remember, the manufacturers of thermal
   printers consider the printheads as consumables that the end-user is responsible to replace.
   These consumables run into the hundreds of dollars each.
8. Do you have burned-out printhead elements on your thermal printer? Here is how to tell with a
   PAUSE TEST. There may be situations where it looks like information is missing on your labels
   and/or barcodes when they are being printed. There is always a chance that one or more of the
   print elements in your thermal printer printhead may be burned out. Before calling someone for
   Sato thermal printer repair, you may want to try this simple test that only takes a few moments to see
   if in fact it is your print elements. Keep in mind that some manufacturers considers printheads
   as consumables and they must be replaced from time to time. Typically, this is performed by a
   qualified Sato printer repair technician. This self test can be used to print test labels when you make
   adjustments to the thermal printer’s mechanical assemblies to determine if any of the printhead
   elements are not working.
9. What are printer and print server alerts? Should you pay attention to them? Alerts give you the
   ability to proactively manage your Sato thermal printer and print server. If the printer or print server
   has an error, you would be sent an alert notifying you of the situation. The manufacturer Sato
   uses SatoNet Bridge that gives you control to monitor your bar code printers from anywhere,
   and documents the alerts to a log file. A soon as SatoNet Bridge receives an alert, the alert
   appears in the Events tab. If you have not viewed the alert yet in the Events tab, the box in the
   status bar at the bottom of the application shows:

    New alert
    Alert type
    Alert severity by color

   You can configure SatoNet Bridge to notify you by blinking the application tab in the task bar.
   Remember, SatoNet Bridge only logs alerts that occur while the application is running. A good
   Sato repair company sees this issue often and will be able to supply you with a new Sato
   printhead and will also fully check out your Sato printer. A steady program that includes Sato
   printer maintenance will help you keep your printer up and running longer. Check with the
   manufacturer of your thermal printer to see what they offer to manager your thermal printer.

10. Clean the exterior and interior area of your Sato thermal printer often. To keep your Sato thermal printer
    running optimally, remember to clean the interior and exterior of the printer. When these areas
    are dirty, the chance of debris getting into the wrong area is increased. To clean the exterior
    surfaces of the printer use a lint-free cloth. Do not use harsh or abrasive cleaning agents or
    solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. You
    should inspect the interior area after every four rolls of media. Remove any dirt and lint from the
    interior of the printer using a soft bristle brush and/or vacuum cleaner. A good Sato thermal printer
    repair company sees this issue often and will be able to supply you with a new Sato thermal printer
    printhead and will also fully check out your Sato thermal printer. A steady program that includes
    Sato thermal printer maintenance will help you keep your Sato thermal printer up and running longer.

Here are some of the surrounding cities in Hartford we service:
06001 Avon, CT Hartford
06002 Bloomfield, CT Hartford
06006 Windsor, CT Hartford
06010 Bristol, CT Hartford
06011 Bristol, CT Hartford
06013 Burlington, CT Hartford
06016 Broad Brook, CT Hartford
06018 Canaan, CT Litchfield
06019 Canton, CT Hartford
06020 Canton Center, CT Hartford
06021 Colebrook, CT Litchfield
06022 Collinsville, CT Hartford
06023 East Berlin, CT Hartford
06024 East Canaan, CT Litchfield
06025 East Glastonbury, CT Hartford
06026 East Granby, CT Hartford
06027 East Hartland, CT Hartford
06028 East Windsor Hill, CT Hartford
06029 Ellington, CT Tolland
06030 Farmington, CT Hartford
06031 Falls Village, CT Litchfield
06032 Farmington, CT Hartford
06033 Glastonbury, CT Hartford
06034 Farmington, CT Hartford
06035 Granby, CT Hartford
06037 Kensington, CT Hartford
06037 Berlin , CT Hartford
06039 Lakeville, CT Litchfield
06040 Manchester, CT Hartford
06041 Manchester, CT Hartford
06042 Manchester, CT Hartford
06043 Bolton, CT Tolland
06045 Manchester, CT Hartford
06050 New Britain, CT Hartford
06051 New Britain, CT Hartford
06052 New Britain, CT Hartford
06053 New Britain, CT Hartford
06057 New Hartford, CT Litchfield
06058 Norfolk, CT Litchfield
06059 North Canton, CT Hartford
06060 North Granby, CT Hartford
06061 Pine Meadow, CT Litchfield
06062 Plainville, CT Hartford
06063 Pleasant Valley, CT Litchfield
06063 Winsted, CT Litchfield
06063 Barkhamsted , CT Litchfield
06064 Poquonock, CT Hartford
06065 Riverton, CT Litchfield
06066 Vernon Rockville, CT Tolland
06067 Rocky Hill, CT Hartford
06068 Salisbury, CT Litchfield
06069 Sharon, CT Litchfield
06070 Simsbury, CT Hartford
06071 Somers, CT Tolland
06072 Somersville, CT Tolland
06073 South Glastonbury, CT Hartford
06074 South Windsor, CT Hartford
06075 Stafford, CT Tolland
06076 Stafford Springs, CT Tolland
06077 Staffordville, CT Tolland
06078 Suffield, CT Hartford
06079 Taconic, CT Litchfield
06080 Suffield, CT Hartford
06081 Tariffville, CT Hartford
06082 Enfield, CT Hartford
06083 Enfield, CT Hartford
06084 Tolland, CT Tolland
06085 Unionville, CT Hartford
06087 Unionville, CT Hartford
06088 East Windsor, CT Hartford
06089 Weatogue, CT Hartford
06090 West Granby, CT Hartford
06091 West Hartland, CT Hartford
06092 West Simsbury, CT Hartford
06093 West Suffield, CT Hartford
06094 Winchester Center, CT Litchfield
06095 Windsor, CT Hartford
06096 Windsor Locks, CT Hartford
06098 Winsted, CT Litchfield
06101 Hartford, CT Hartford
06102 Hartford, CT Hartford
06103 Hartford, CT Hartford
06104 Hartford, CT Hartford
06105 Hartford, CT Hartford
06106 Hartford, CT Hartford
06107 West Hartford, CT Hartford
06108 East Hartford, CT Hartford
06109 Wethersfield, CT Hartford
06110 West Hartford, CT Hartford
06111 Newington, CT Hartford
06112 Hartford, CT Hartford
06114 Hartford, CT Hartford
06115 Hartford, CT Hartford
06117 Hartford, CT Hartford
06117 West Hartford , CT Hartford
06118 East Hartford, CT Hartford
06119 West Hartford, CT Hartford
06120 Hartford, CT Hartford
06123 Hartford, CT Hartford
06126 Hartford, CT Hartford
06127 West Hartford, CT Hartford
06128 East Hartford, CT Hartford
06129 Wethersfield, CT Hartford
06131 Newington, CT Hartford
06132 Hartford, CT Hartford
06133 West Hartford, CT Hartford
06134 Hartford, CT Hartford
06137 West Hartford, CT Hartford
06138 East Hartford, CT Hartford
06140 Hartford, CT Hartford
06141 Hartford, CT Hartford
06142 Hartford, CT Hartford
06143 Hartford, CT Hartford
06144 Hartford, CT Hartford
06145 Hartford, CT Hartford
06146 Hartford, CT Hartford
06147 Hartford, CT Hartford
06150 Hartford, CT Hartford
06151 Hartford, CT Hartford
06152 Hartford, CT Hartford
06153 Hartford, CT Hartford
06154 Hartford, CT Hartford
06155 Hartford, CT Hartford
06156 Hartford, CT Hartford
06160 Hartford, CT Hartford
06161 Hartford, CT Hartford
06167 Hartford, CT Hartford
06176 Hartford, CT Hartford
06180 Hartford, CT Hartford
06183 Hartford, CT Hartford
06199 Hartford, CT Hartford
06226 Willimantic, CT Windham
06230 Abington, CT Windham
06231 Amston, CT Tolland
06232 Andover, CT Tolland
06233 Ballouville, CT Windham
06234 Brooklyn, CT Windham
06235 Chaplin, CT Windham
06237 Columbia, CT Tolland
06238 Coventry, CT Tolland
06239 Danielson, CT Windham
06241 Dayville, CT Windham
06242 Eastford, CT Windham
06243 East Killingly, CT Windham
06244 East Woodstock, CT Windham
06245 Fabyan, CT Windham
06246 Grosvenor Dale, CT Windham
06247 Hampton, CT Windham
06248 Hebron, CT Tolland
06249 Lebanon, CT New London
06250 Mansfield Center, CT Tolland
06251 Mansfield Depot, CT Tolland
06254 North Franklin, CT New London
06255 North Grosvenordale, CT Windham
06256 North Windham, CT Windham
06258 Pomfret, CT Windham
06259 Pomfret Center, CT Windham
06260 Putnam, CT Windham
06262 Quinebaug, CT Windham
06263 Rogers, CT Windham
06264 Scotland, CT Windham
06265 South Willington, CT Tolland
06266 South Windham, CT Windham
06267 South Woodstock, CT Windham
06268 Storrs Mansfield, CT Tolland
06269 Storrs Mansfield, CT Tolland
06277 Thompson, CT Windham
06278 Ashford, CT Windham
06279 Willington, CT Tolland
06280 Windham, CT Windham
06281 Woodstock, CT Windham
06282 Woodstock Valley, CT Windham
06320 New London, CT New London
06330 Baltic, CT New London
06331 Canterbury, CT Windham
06332 Central Village, CT Windham
06333 East Lyme, CT New London
06334 Bozrah, CT New London
06335 Gales Ferry, CT New London
06336 Gilman, CT New London
06338 Mashantucket, CT New London
06339 Ledyard, CT New London
06340 Groton, CT New London
06349 Groton, CT New London
06350 Hanover, CT New London
06351 Jewett City, CT New London
06353 Montville, CT New London
06354 Moosup, CT Windham
06355 Mystic, CT New London
06357 Niantic, CT New London
06359 North Stonington, CT New London
06360 Norwich, CT New London
06365 Preston, CT New London
06370 Oakdale, CT New London
06371 Old Lyme, CT New London
06372 Old Mystic, CT New London
06373 Oneco, CT Windham
06374 Plainfield, CT Windham
06375 Quaker Hill, CT New London
06376 South Lyme, CT New London
06377 Sterling, CT Windham
06378 Stonington, CT New London
06379 Pawcatuck, CT New London
06380 Taftville, CT New London
06382 Uncasville, CT New London
06383 Versailles, CT New London
06384 Voluntown, CT New London
06385 Waterford, CT New London
06387 Wauregan, CT Windham
06388 West Mystic, CT New London
06389 Yantic, CT New London
06409 Centerbrook, CT Middlesex
06412 Chester, CT Middlesex
06413 Clinton, CT Middlesex
06414 Cobalt, CT Middlesex
06415 Colchester, CT New London
06416 Cromwell, CT Middlesex
06417 Deep River, CT Middlesex
06419 Killingworth, CT Middlesex
06420 Salem, CT New London
06422 Durham, CT Middlesex
06423 East Haddam, CT Middlesex
06424 East Hampton, CT Middlesex
06426 Essex, CT Middlesex
06438 Haddam, CT Middlesex
06439 Hadlyme, CT New London
06441 Higganum, CT Middlesex
06442 Ivoryton, CT Middlesex
06444 Marion, CT Hartford
06447 Marlborough, CT Hartford
06455 Middlefield, CT Middlesex
06456 Middle Haddam, CT Middlesex
06457 Middletown, CT Middlesex
06459 Middletown, CT Middlesex
06467 Milldale, CT Hartford
06469 Moodus, CT Middlesex
06474 North Westchester, CT New London
06475 Old Saybrook, CT Middlesex
06479 Plantsville, CT Hartford
06480 Portland, CT Middlesex
06481 Rockfall, CT Middlesex
06489 Southington, CT Hartford
06498 Westbrook, CT Middlesex
06750 Bantam, CT Litchfield
06752 Bridgewater, CT Litchfield
06753 Cornwall, CT Litchfield
06754 Cornwall Bridge, CT Litchfield
06755 Gaylordsville, CT Litchfield
06756 Goshen, CT Litchfield
06757 Kent, CT Litchfield
06758 Lakeside, CT Litchfield
06759 Litchfield, CT Litchfield
06763 Morris, CT Litchfield
06776 New Milford, CT Litchfield
06777 New Preston Marble Dale, CT Litchfield
06778 Northfield, CT Litchfield
06779 Oakville, CT Litchfield
06781 Pequabuck, CT Litchfield
06782 Plymouth, CT Litchfield
06785 South Kent, CT Litchfield
06786 Terryville, CT Litchfield
06787 Thomaston, CT Litchfield
06790 Torrington, CT Litchfield
06791 Harwinton, CT Litchfield
06792 Torrington , CT Litchfield
06792 Harwinton, CT Litchfield
06793 Washington, CT Litchfield
06794 Washington Depot, CT Litchfield
06795 Watertown, CT Litchfield
06796 West Cornwall, CT Litchfield