SATO Onsite Printer Repair In Rochester

CALL FOR YOUR QUOTE (585) 286-4997

SATO Printer Repair Service Rochester

Schedule a SATO technician today!

SATO printer repair service by certified technicians that come onsite right to your business!

SATO printer repair Rochester call (585) 286-4997 for MIDCOM services, where we take the worry out of your SATO printer repair.

SATO Printer Not Working?

My SATO printer isn’t printing any labels
My SATO printer is skipping labels
The barcodes being printed are unreadable or poor quality
My SATO printer stopped printing out of nowhere
My SATO printer is showing error codes
Despite changing the battery our SATO printer doesn’t work
Our SATO printer prints a few labels then stops
I can’t get ahold of SATO for support
Our SATO printer warranty expired
I can’t find a local company who can get here fast enough
I need routine maintenance done on my SATO printer
Our business operations rely on our SATO printers

SATO Business Partner Printer Repair Specialist

We are a SATO Business Partner Printer Repair Specialist company in Rochester. This means our technicians have been certified by SATO through extensive training and testing to repair their thermal label printers. Let our knowledge and experience get your SATO printers operational today!

3,500 Friendly Certified Technicians Nationwide Are Ready To Come To Your Business

See what other businesses have to say about our service.

 5/5

“Tech arrived on time, was friendly and professional, and completed repairs quickly, with confidence and knowledge. Will use again!”

-Steve S. – Google Review

 5/5

We had 4 line printers that needed to be checked, one was definitely broken. MIDCOM quickly answered my inquiry about service and scheduled a technician to come out the next day. After the technician arrived, they assessed the damage and within minutes received a parts quote from MIDCOM so that service could be completed and we could be back to work. Very happy with MIDCOM!

-Mary M – Google Review

 5/5

“It was a pleasure to be able to reach a customer service rep immediately and very polite. They’re service rep came a scheduled and quickly fixed our IBM Infoprint and he too was very courteous.”

-Couch Distributing Co. – Google Review

sato printer repair service rochester area

SATO Printer Repair Rochester Area

Our SATO printer repair service technicians cover all of Rochester and the surrounding area. Get a friendly service technician right to your business at a great affordable rate. Servicing Rochester area since 1982!

SATO Repair Certified Technicians in Rochester

Proud member of SATO partner program. This means we are recognized by SATO for our knowledge of SATO repair & SATO printer sales throughout the years. Let our sales team help you find the right solution for your needs today.

fast onsite printer repair coverage plan oem better

Better Than The Manufacturer’s Coverage Plan

Priority Response
Fix or Replace Protection
Onsite Repair in 6 Business Hours
All Parts Included
Unlimited Service Calls
Largest Nationwide Service

Get A FAST Quote Now >>

Find Your SATO Barcode Label Printer Below:

SATO CL608NX REPAIR

SATO CL612NX REPAIR

SATO CL408NX REPAIR

SATO CL412NX REPAIR

SATO CL408E REPAIR

SATO CL412E REPAIR

SATO CL608E REPAIR

SATO CL612E REPAIR

SATO GL408E REPAIR

SATO GL412E REPAIR

SATO M84PRO REPAIR

SATO X-2300E REPAIR

Schedule SATO Printer Repair

Schedule SATO printer repair in Rochester now. Whether you call or request your quote online, we will contact you right away to discuss your SATO printer repair needs. No matter what model of SATO printer we will arrange for you to receive a phone call from a courteous service technician. They will come to your place of work to do the printer repair in a timely, courteous, and professional manner. We will follow up with your printer service and be ready to answer any questions.

Get Service Now! (585) 286-4997

SATO PRINTER SERVICE ROCHESTER

MIDCOM can provide Sato printer service in Rochester, NY and the surrounding area. Our live operators are available at (585) 286-4997 to solve your Sato® printer service problems. We have local technicians right in your area plus over 3000 technicians available nationwide. With 30 years of experience, our professional efficient service has earned MIDCOM an A+ rating from the Better Business Bureau. In addition to repair service, we have maintenance repair plans that take the risk out of your printer repair. Speak to one of our representatives today, to see what we can do for you.

SATO PRINTER MAINTENANCE ROCHESTER

SATO printer maintenance Rochester and in the entire (585) area code. Contact us at (585) 286-4997 to discuss your broken SATO printer and the various options offered for our SATO printer maintenance plans. We offer several different SATO printer maintenance options which include depot shop repair in one of our centralized depot centers, annual on-site SATO printer maintenance plans, and various time and material programs. We also can customize a program tailored to your specific needs. When it comes to SATO printer maintenance, give us a call at (585) 286-4997.

SATO PRINTER REPAIRS ROCHESTER

Call (585) 286-4997 for Sato printer repairs in Rochester by the MIDCOM Service Group. Our live representatives can be reached at (585) 286-4997. If you require Sato printer repairs and you are not sure of the Sato printers condition, we can offer you a low risk option. Just talk to one of our live representatives about our depot service and send us your printer. If our expert certified technicians are unable to repair your equipment, then you don’t pay for their labor. All repairs from our depot service are guaranteed for 60 days.

SATO PRINTERS ROCHESTER

Sato Printers in Rochester, NY can be serviced quickly by certified technicians. Call a MIDCOM representative at (585) 286-4997 today and one of our 3000 certified technicians will diagnose your issues with Sato printers. We support the Rochester, MI area. The Better Business Bureau has honored MIDCOM with an A+ rating. With nearly 30 years of experience, MIDCOM can provide fast, professional service to support your business.

SATO PRINTER SUPPORT ROCHESTER

SATO printer support in Rochester is what we offer. Below are some tips to support your SATO printers.

10 Rules To Keep Your Sato Printer Operational

One of the greatest failures occurring in Sato thermal barcode printers is due to the printheads not
being cleaned regularly. A good rule of thumb is to clean the printhead on each of your Sato thermal
printers every time you replace a ribbon or roll of paper. It takes only about a minute and this
action could save you thousands of dollars over the life of the printer. Follow the instructions in
your User’s Manual as to the type of cleaning solvent to be used for your specific model.
If you feel you are burning out printheads too often on your Sato thermal printer, you may want to
check your User’s Manual for the recommended heat and darkness settings. An incorrect
setting often will reduce the printhead life and could cost you thousands of dollars over the life of
the printer.
Dust residing on the Media Sensor can cause major service issues. The Media Sensor is the
mechanism that insures that the gap between the paper and the printhead remains constant.
Most people purchase a bottle of “canned air” and simply give the Media Sensor a few quick
blasts of air, which will usually clear out any dust residue left over from the roll paper. You
should consider doing this regularly, every time you change the ribbon or a roll of paper. It will
only take a few seconds and it will ensure more up-time.
If you are using a ribbon in your Sato thermal printer, be sure that it is a good quality ribbon. Lower
cost ribbons are often not manufactured to the exact wax and/or resin specifications of your
printer and could cause a wax build-up on the platen. Wax build-up can cause poor print quality
resulting in barcode reliability issues.
If you are using a Sato thermal printer that does not use a ribbon (typically called a Direct Thermal
printer vs. a Thermal Transfer printer that does use ribbons) and you are constantly having
problems with defective printheads, you may want to consider either changing your printer to a
Thermal Transfer printer or using a better quality paper. A Thermal Transfer printer, due to the
position of the ribbon between the printhead and the label paper, can greatly extend the life of
thermal printheads, as paper is not directly rubbing against the printhead itself and causing
friction.
A good rule of thumb, when purchasing new ribbons on Sato thermal transfer printers, is to purchase
a ribbon that is slightly wider than the actual labels that you are using. For instance, if the label
that you are using is 4.1″ in width, then you may want to consider purchasing ribbons that are
4.33″ in width.
Are you wearing out printheads? If so, here is something you may want to check. Be sure that
you are not using low grade label paper if you are using Direct Thermal printers. Often bargain
priced rolls of paper really are not a “bargain”. Why? Because low grade paper often is coarser
and can cause more wear on the printheads. We have seen situations with even as high as
50% more wear on the printhead. As you may know, printheads in thermal printers are very
expensive. It may make sense to pay a little more for paper, as it is a fraction of the cost
compared to replacing printheads more often. Remember, the manufacturers of thermal
printers consider the printheads as consumables that the end-user is responsible to replace.
These consumables run into the hundreds of dollars each.
Do you have burned-out printhead elements on your thermal printer? Here is how to tell with a
PAUSE TEST. There may be situations where it looks like information is missing on your labels
and/or barcodes when they are being printed. There is always a chance that one or more of the
print elements in your thermal printer printhead may be burned out. Before calling someone for
Sato thermal printer repair, you may want to try this simple test that only takes a few moments to see
if in fact it is your print elements. Keep in mind that some manufacturers considers printheads
as consumables and they must be replaced from time to time. Typically, this is performed by a
qualified Sato printer repair technician. This self test can be used to print test labels when you make
adjustments to the thermal printer’s mechanical assemblies to determine if any of the printhead
elements are not working.
What are printer and print server alerts? Should you pay attention to them? Alerts give you the
ability to proactively manage your Sato thermal printer and print server. If the printer or print server
has an error, you would be sent an alert notifying you of the situation. The manufacturer Sato
uses SatoNet Bridge that gives you control to monitor your bar code printers from anywhere,
and documents the alerts to a log file. A soon as SatoNet Bridge receives an alert, the alert
appears in the Events tab. If you have not viewed the alert yet in the Events tab, the box in the
status bar at the bottom of the application shows:

 New alert
 Alert type
 Alert severity by color

You can configure SatoNet Bridge to notify you by blinking the application tab in the task bar.
Remember, SatoNet Bridge only logs alerts that occur while the application is running. A good
Sato repair company sees this issue often and will be able to supply you with a new Sato
printhead and will also fully check out your Sato printer. A steady program that includes Sato
printer maintenance will help you keep your printer up and running longer. Check with the
manufacturer of your thermal printer to see what they offer to manager your thermal printer.
Clean the exterior and interior area of your Sato thermal printer often. To keep your Sato thermal printer
running optimally, remember to clean the interior and exterior of the printer. When these areas
are dirty, the chance of debris getting into the wrong area is increased. To clean the exterior
surfaces of the printer use a lint-free cloth. Do not use harsh or abrasive cleaning agents or
solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. You
should inspect the interior area after every four rolls of media. Remove any dirt and lint from the
interior of the printer using a soft bristle brush and/or vacuum cleaner. A good Sato thermal printer
repair company sees this issue often and will be able to supply you with a new Sato thermal printer
printhead and will also fully check out your Sato thermal printer. A steady program that includes
Sato thermal printer maintenance will help you keep your Sato thermal printer up and running longer.

One of the greatest failures occurring in Sato thermal barcode printers is due to the printheads not
being cleaned regularly. A good rule of thumb is to clean the printhead on each of your Sato thermal
printers every time you replace a ribbon or roll of paper. It takes only about a minute and this
action could save you thousands of dollars over the life of the printer. Follow the instructions in
your User’s Manual as to the type of cleaning solvent to be used for your specific model.
If you feel you are burning out printheads too often on your Sato thermal printer, you may want to
check your User’s Manual for the recommended heat and darkness settings. An incorrect
setting often will reduce the printhead life and could cost you thousands of dollars over the life of
the printer.
Dust residing on the Media Sensor can cause major service issues. The Media Sensor is the
mechanism that insures that the gap between the paper and the printhead remains constant.
Most people purchase a bottle of “canned air” and simply give the Media Sensor a few quick
blasts of air, which will usually clear out any dust residue left over from the roll paper. You
should consider doing this regularly, every time you change the ribbon or a roll of paper. It will
only take a few seconds and it will ensure more up-time.
If you are using a ribbon in your Sato thermal printer, be sure that it is a good quality ribbon. Lower
cost ribbons are often not manufactured to the exact wax and/or resin specifications of your
printer and could cause a wax build-up on the platen. Wax build-up can cause poor print quality
resulting in barcode reliability issues.
If you are using a Sato thermal printer that does not use a ribbon (typically called a Direct Thermal
printer vs. a Thermal Transfer printer that does use ribbons) and you are constantly having
problems with defective printheads, you may want to consider either changing your printer to a
Thermal Transfer printer or using a better quality paper. A Thermal Transfer printer, due to the
position of the ribbon between the printhead and the label paper, can greatly extend the life of
thermal printheads, as paper is not directly rubbing against the printhead itself and causing
friction.
A good rule of thumb, when purchasing new ribbons on Sato thermal transfer printers, is to purchase
a ribbon that is slightly wider than the actual labels that you are using. For instance, if the label
that you are using is 4.1″ in width, then you may want to consider purchasing ribbons that are
4.33″ in width.
Are you wearing out printheads? If so, here is something you may want to check. Be sure that
you are not using low grade label paper if you are using Direct Thermal printers. Often bargain
priced rolls of paper really are not a “bargain”. Why? Because low grade paper often is coarser
and can cause more wear on the printheads. We have seen situations with even as high as
50% more wear on the printhead. As you may know, printheads in thermal printers are very
expensive. It may make sense to pay a little more for paper, as it is a fraction of the cost
compared to replacing printheads more often. Remember, the manufacturers of thermal
printers consider the printheads as consumables that the end-user is responsible to replace.
These consumables run into the hundreds of dollars each.
Do you have burned-out printhead elements on your thermal printer? Here is how to tell with a
PAUSE TEST. There may be situations where it looks like information is missing on your labels
and/or barcodes when they are being printed. There is always a chance that one or more of the
print elements in your thermal printer printhead may be burned out. Before calling someone for
Sato thermal printer repair, you may want to try this simple test that only takes a few moments to see
if in fact it is your print elements. Keep in mind that some manufacturers considers printheads
as consumables and they must be replaced from time to time. Typically, this is performed by a
qualified Sato printer repair technician. This self test can be used to print test labels when you make
adjustments to the thermal printer’s mechanical assemblies to determine if any of the printhead
elements are not working.
What are printer and print server alerts? Should you pay attention to them? Alerts give you the
ability to proactively manage your Sato thermal printer and print server. If the printer or print server
has an error, you would be sent an alert notifying you of the situation. The manufacturer Sato
uses SatoNet Bridge that gives you control to monitor your bar code printers from anywhere,
and documents the alerts to a log file. A soon as SatoNet Bridge receives an alert, the alert
appears in the Events tab. If you have not viewed the alert yet in the Events tab, the box in the
status bar at the bottom of the application shows:

 New alert
 Alert type
 Alert severity by color

You can configure SatoNet Bridge to notify you by blinking the application tab in the task bar.
Remember, SatoNet Bridge only logs alerts that occur while the application is running. A good
Sato repair company sees this issue often and will be able to supply you with a new Sato
printhead and will also fully check out your Sato printer. A steady program that includes Sato
printer maintenance will help you keep your printer up and running longer. Check with the
manufacturer of your thermal printer to see what they offer to manager your thermal printer.
Clean the exterior and interior area of your Sato thermal printer often. To keep your Sato thermal printer
running optimally, remember to clean the interior and exterior of the printer. When these areas
are dirty, the chance of debris getting into the wrong area is increased. To clean the exterior
surfaces of the printer use a lint-free cloth. Do not use harsh or abrasive cleaning agents or
solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. You
should inspect the interior area after every four rolls of media. Remove any dirt and lint from the
interior of the printer using a soft bristle brush and/or vacuum cleaner. A good Sato thermal printer
repair company sees this issue often and will be able to supply you with a new Sato thermal printer
printhead and will also fully check out your Sato thermal printer. A steady program that includes
Sato thermal printer maintenance will help you keep your Sato thermal printer up and running longer.

Here are some of the surrounding cities in Rochester we service:
14005 Alexander, NY Genesee 585
14009 Arcade, NY Wyoming 585
14011 Attica, NY Wyoming 585
14013 Basom, NY Genesee 585
14020 Batavia, NY Genesee 585
14021 Batavia, NY Genesee 585
14024 Bliss, NY Wyoming 585
14029 Centerville, NY Allegany 585
14036 Corfu, NY Genesee 585
14037 Cowlesville, NY Wyoming 585
14039 Dale, NY Wyoming 585
14040 Darien Center, NY Genesee 585
14054 East Bethany, NY Genesee 585
14056 East Pembroke, NY Genesee 585
14058 Elba, NY Genesee 585
14066 Gainesville, NY Wyoming 585
14082 Java Center, NY Wyoming 585
14083 Java Village, NY Wyoming 585
14098 Lyndonville, NY Orleans 585
14103 Medina, NY Orleans 585
14113 North Java, NY Wyoming 585
14125 Oakfield, NY Genesee 585
14130 Pike, NY Wyoming 585
14143 Stafford, NY Genesee 585
14145 Strykersville, NY Wyoming 585
14167 Varysburg, NY Wyoming 585
14410 Adams Basin, NY Monroe 585
14411 Albion, NY Orleans 585
14414 Avon, NY Livingston 585
14415 Bellona, NY Yates 585
14416 Bergen, NY Genesee 585
14420 Brockport, NY Monroe 585
14422 Byron, NY Genesee 585
14423 Caledonia, NY Livingston 585
14424 Canandaigua, NY Ontario 585
14425 Farmington, NY Ontario 585
14427 Castile, NY Wyoming 585
14428 Churchville, NY Monroe 585
14429 Clarendon, NY Orleans 585
14430 Clarkson, NY Monroe 585
14435 Conesus, NY Livingston 585
14437 Dansville, NY Livingston 585
14443 East Bloomfield, NY Ontario 585
14445 East Rochester, NY Monroe 585
14450 Fairport, NY Monroe 585
14452 Fancher, NY Orleans 585
14453 Fishers, NY Ontario 585
14454 Geneseo, NY Livingston 585
14461 Gorham, NY Ontario 585
14462 Groveland, NY Livingston 585
14463 Hall, NY Ontario 585
14464 Hamlin, NY Monroe 585
14466 Hemlock, NY Livingston 585
14467 Henrietta, NY Monroe 585
14468 Hilton, NY Monroe 585
14469 Bloomfield, NY Ontario 585
14470 Holley, NY Orleans 585
14471 Honeoye, NY Ontario 585
14472 Honeoye Falls, NY Monroe 585
14475 Ionia, NY Ontario 585
14476 Kendall, NY Orleans 585
14477 Kent, NY Orleans 585
14479 Knowlesville, NY Orleans 585
14480 Lakeville, NY Livingston 585
14481 Leicester, NY Livingston 585
14482 Le Roy, NY Genesee 585
14485 Lima, NY Livingston 585
14486 Linwood, NY Genesee 585
14487 Livonia, NY Livingston 585
14488 Livonia Center, NY Livingston 585
14504 Manchester, NY Ontario 585
14506 Mendon, NY Monroe 585
14507 Middlesex, NY Yates 585
14508 Morton, NY Monroe 585
14510 Mount Morris, NY Livingston 585
14511 Mumford, NY Monroe 585
14512 Naples, NY Ontario 585
14514 North Chili, NY Monroe 585
14515 North Greece, NY Monroe 585
14517 Nunda, NY Livingston 585
14525 Pavilion, NY Genesee 585
14526 Penfield, NY Monroe 585
14529 Perkinsville, NY Steuben 585
14530 Perry, NY Wyoming 585
14533 Piffard, NY Livingston 585
14534 Pittsford, NY Monroe 585
14536 Portageville, NY Wyoming 585
14539 Retsof, NY Livingston 585
14543 Rush, NY Monroe 585
14544 Rushville, NY Yates 585
14545 Scottsburg, NY Livingston 585
14546 Scottsville, NY Monroe 585
14548 Shortsville, NY Ontario 585
14549 Silver Lake, NY Wyoming 585
14550 Silver Springs, NY Wyoming 585
14556 Sonyea, NY Livingston 585
14557 South Byron, NY Genesee 585
14558 South Lima, NY Livingston 585
14559 Spencerport, NY Monroe 585
14560 Springwater, NY Livingston 585
14561 Stanley, NY Ontario 585
14564 Victor, NY Ontario 585
14569 Warsaw, NY Wyoming 585
14571 Waterport, NY Orleans 585
14572 Wayland, NY Steuben 585
14580 Webster, NY Monroe 585
14585 West Bloomfield, NY Ontario 585
14586 West Henrietta, NY Monroe 585
14591 Wyoming, NY Wyoming 585
14592 York, NY Livingston 585
14602 Rochester, NY Monroe 585
14603 Rochester, NY Monroe 585
14604 Rochester, NY Monroe 585
14605 Rochester, NY Monroe 585
14606 Rochester, NY Monroe 585
14607 Rochester, NY Monroe 585
14608 Rochester, NY Monroe 585
14609 Rochester, NY Monroe 585
14610 Rochester, NY Monroe 585
14611 Rochester, NY Monroe 585
14612 Rochester, NY Monroe 585
14613 Rochester, NY Monroe 585
14614 Rochester, NY Monroe 585
14615 Rochester, NY Monroe 585
14616 Rochester, NY Monroe 585
14617 Rochester, NY Monroe 585
14618 Rochester, NY Monroe 585
14619 Rochester, NY Monroe 585
14620 Rochester, NY Monroe 585
14621 Rochester, NY Monroe 585
14622 Rochester, NY Monroe 585
14623 Rochester, NY Monroe 585
14624 Rochester, NY Monroe 585
14625 Rochester, NY Monroe 585
14626 Rochester, NY Monroe 585
14627 Rochester, NY Monroe 585
14638 Rochester, NY Monroe 585
14639 Rochester, NY Monroe 585
14642 Rochester, NY Monroe 585
14643 Rochester, NY Monroe 585
14644 Rochester, NY Monroe 585
14646 Rochester, NY Monroe 585
14647 Rochester, NY Monroe 585
14649 Rochester, NY Monroe 585
14650 Rochester, NY Monroe 585
14651 Rochester, NY Monroe 585
14652 Rochester, NY Monroe 585
14653 Rochester, NY Monroe 585
14692 Rochester, NY Monroe 585
14694 Rochester, NY Monroe 585
14707 Allentown, NY Allegany 585
14708 Alma, NY Allegany 585
14709 Angelica, NY Allegany 585
14711 Belfast, NY Allegany 585
14714 Black Creek, NY Allegany 585
14715 Bolivar, NY Allegany 585
14717 Caneadea, NY Allegany 585
14721 Ceres, NY Allegany 585
14727 Cuba, NY Allegany 585
14735 Fillmore, NY Allegany 585
14739 Friendship, NY Allegany 585
14744 Houghton, NY Allegany 585
14745 Hume, NY Allegany 585
14754 Little Genesee, NY Allegany 585
14774 Richburg, NY Allegany 585
14777 Rushford, NY Allegany 585
14786 West Clarksville, NY Allegany 585
14808 Atlanta, NY Steuben 585
14813 Belmont, NY Allegany 585
14826 Cohocton, NY Steuben 585
14836 Dalton, NY Livingston 585
14846 Hunt, NY Livingston 585
14880 Scio, NY Allegany 585
14895 Wellsville, NY Allegany 585