SATO Printer Repair Service Springfield

SATO printer support in Springfield is what we offer. Below are some tips to support your SATO printers.

1. One of the greatest failures occurring in Sato thermal barcode printers is due to the printheads not
   being cleaned regularly. A good rule of thumb is to clean the printhead on each of your Sato thermal
   printers every time you replace a ribbon or roll of paper. It takes only about a minute and this
   action could save you thousands of dollars over the life of the printer. Follow the instructions in
   your User’s Manual as to the type of cleaning solvent to be used for your specific model.
2. If you feel you are burning out printheads too often on your Sato thermal printer, you may want to
   check your User’s Manual for the recommended heat and darkness settings. An incorrect
   setting often will reduce the printhead life and could cost you thousands of dollars over the life of
   the printer.
3. Dust residing on the Media Sensor can cause major service issues. The Media Sensor is the
   mechanism that insures that the gap between the paper and the printhead remains constant.
   Most people purchase a bottle of “canned air” and simply give the Media Sensor a few quick
   blasts of air, which will usually clear out any dust residue left over from the roll paper. You
   should consider doing this regularly, every time you change the ribbon or a roll of paper. It will
   only take a few seconds and it will ensure more up-time.
4. If you are using a ribbon in your Sato thermal printer, be sure that it is a good quality ribbon. Lower
   cost ribbons are often not manufactured to the exact wax and/or resin specifications of your
   printer and could cause a wax build-up on the platen. Wax build-up can cause poor print quality
   resulting in barcode reliability issues.
5. If you are using a Sato thermal printer that does not use a ribbon (typically called a Direct Thermal
   printer vs. a Thermal Transfer printer that does use ribbons) and you are constantly having
   problems with defective printheads, you may want to consider either changing your printer to a
   Thermal Transfer printer or using a better quality paper. A Thermal Transfer printer, due to the
   position of the ribbon between the printhead and the label paper, can greatly extend the life of
   thermal printheads, as paper is not directly rubbing against the printhead itself and causing
   friction.
6. A good rule of thumb, when purchasing new ribbons on Sato thermal transfer printers, is to purchase
   a ribbon that is slightly wider than the actual labels that you are using. For instance, if the label
   that you are using is 4.1″ in width, then you may want to consider purchasing ribbons that are
   4.33″ in width.
7. Are you wearing out printheads? If so, here is something you may want to check. Be sure that
   you are not using low grade label paper if you are using Direct Thermal printers. Often bargain
   priced rolls of paper really are not a “bargain”. Why? Because low grade paper often is coarser
   and can cause more wear on the printheads. We have seen situations with even as high as
   50% more wear on the printhead. As you may know, printheads in thermal printers are very
   expensive. It may make sense to pay a little more for paper, as it is a fraction of the cost
   compared to replacing printheads more often. Remember, the manufacturers of thermal
   printers consider the printheads as consumables that the end-user is responsible to replace.
   These consumables run into the hundreds of dollars each.
8. Do you have burned-out printhead elements on your thermal printer? Here is how to tell with a
   PAUSE TEST. There may be situations where it looks like information is missing on your labels
   and/or barcodes when they are being printed. There is always a chance that one or more of the
   print elements in your thermal printer printhead may be burned out. Before calling someone for
   Sato thermal printer repair, you may want to try this simple test that only takes a few moments to see
   if in fact it is your print elements. Keep in mind that some manufacturers considers printheads
   as consumables and they must be replaced from time to time. Typically, this is performed by a
   qualified Sato printer repair technician. This self test can be used to print test labels when you make
   adjustments to the thermal printer’s mechanical assemblies to determine if any of the printhead
   elements are not working.
9. What are printer and print server alerts? Should you pay attention to them? Alerts give you the
   ability to proactively manage your Sato thermal printer and print server. If the printer or print server
   has an error, you would be sent an alert notifying you of the situation. The manufacturer Sato
   uses SatoNet Bridge that gives you control to monitor your bar code printers from anywhere,
   and documents the alerts to a log file. A soon as SatoNet Bridge receives an alert, the alert
   appears in the Events tab. If you have not viewed the alert yet in the Events tab, the box in the
   status bar at the bottom of the application shows:

    New alert
    Alert type
    Alert severity by color

   You can configure SatoNet Bridge to notify you by blinking the application tab in the task bar.
   Remember, SatoNet Bridge only logs alerts that occur while the application is running. A good
   Sato repair company sees this issue often and will be able to supply you with a new Sato
   printhead and will also fully check out your Sato printer. A steady program that includes Sato
   printer maintenance will help you keep your printer up and running longer. Check with the
   manufacturer of your thermal printer to see what they offer to manager your thermal printer.

10. Clean the exterior and interior area of your Sato thermal printer often. To keep your Sato thermal printer
    running optimally, remember to clean the interior and exterior of the printer. When these areas
    are dirty, the chance of debris getting into the wrong area is increased. To clean the exterior
    surfaces of the printer use a lint-free cloth. Do not use harsh or abrasive cleaning agents or
    solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. You
    should inspect the interior area after every four rolls of media. Remove any dirt and lint from the
    interior of the printer using a soft bristle brush and/or vacuum cleaner. A good Sato thermal printer
    repair company sees this issue often and will be able to supply you with a new Sato thermal printer
    printhead and will also fully check out your Sato thermal printer. A steady program that includes
    Sato thermal printer maintenance will help you keep your Sato thermal printer up and running longer.

1. One of the greatest failures occurring in Sato thermal barcode printers is due to the printheads not
   being cleaned regularly. A good rule of thumb is to clean the printhead on each of your Sato thermal
   printers every time you replace a ribbon or roll of paper. It takes only about a minute and this
   action could save you thousands of dollars over the life of the printer. Follow the instructions in
   your User’s Manual as to the type of cleaning solvent to be used for your specific model.
2. If you feel you are burning out printheads too often on your Sato thermal printer, you may want to
   check your User’s Manual for the recommended heat and darkness settings. An incorrect
   setting often will reduce the printhead life and could cost you thousands of dollars over the life of
   the printer.
3. Dust residing on the Media Sensor can cause major service issues. The Media Sensor is the
   mechanism that insures that the gap between the paper and the printhead remains constant.
   Most people purchase a bottle of “canned air” and simply give the Media Sensor a few quick
   blasts of air, which will usually clear out any dust residue left over from the roll paper. You
   should consider doing this regularly, every time you change the ribbon or a roll of paper. It will
   only take a few seconds and it will ensure more up-time.
4. If you are using a ribbon in your Sato thermal printer, be sure that it is a good quality ribbon. Lower
   cost ribbons are often not manufactured to the exact wax and/or resin specifications of your
   printer and could cause a wax build-up on the platen. Wax build-up can cause poor print quality
   resulting in barcode reliability issues.
5. If you are using a Sato thermal printer that does not use a ribbon (typically called a Direct Thermal
   printer vs. a Thermal Transfer printer that does use ribbons) and you are constantly having
   problems with defective printheads, you may want to consider either changing your printer to a
   Thermal Transfer printer or using a better quality paper. A Thermal Transfer printer, due to the
   position of the ribbon between the printhead and the label paper, can greatly extend the life of
   thermal printheads, as paper is not directly rubbing against the printhead itself and causing
   friction.
6. A good rule of thumb, when purchasing new ribbons on Sato thermal transfer printers, is to purchase
   a ribbon that is slightly wider than the actual labels that you are using. For instance, if the label
   that you are using is 4.1″ in width, then you may want to consider purchasing ribbons that are
   4.33″ in width.
7. Are you wearing out printheads? If so, here is something you may want to check. Be sure that
   you are not using low grade label paper if you are using Direct Thermal printers. Often bargain
   priced rolls of paper really are not a “bargain”. Why? Because low grade paper often is coarser
   and can cause more wear on the printheads. We have seen situations with even as high as
   50% more wear on the printhead. As you may know, printheads in thermal printers are very
   expensive. It may make sense to pay a little more for paper, as it is a fraction of the cost
   compared to replacing printheads more often. Remember, the manufacturers of thermal
   printers consider the printheads as consumables that the end-user is responsible to replace.
   These consumables run into the hundreds of dollars each.
8. Do you have burned-out printhead elements on your thermal printer? Here is how to tell with a
   PAUSE TEST. There may be situations where it looks like information is missing on your labels
   and/or barcodes when they are being printed. There is always a chance that one or more of the
   print elements in your thermal printer printhead may be burned out. Before calling someone for
   Sato thermal printer repair, you may want to try this simple test that only takes a few moments to see
   if in fact it is your print elements. Keep in mind that some manufacturers considers printheads
   as consumables and they must be replaced from time to time. Typically, this is performed by a
   qualified Sato printer repair technician. This self test can be used to print test labels when you make
   adjustments to the thermal printer’s mechanical assemblies to determine if any of the printhead
   elements are not working.
9. What are printer and print server alerts? Should you pay attention to them? Alerts give you the
   ability to proactively manage your Sato thermal printer and print server. If the printer or print server
   has an error, you would be sent an alert notifying you of the situation. The manufacturer Sato
   uses SatoNet Bridge that gives you control to monitor your bar code printers from anywhere,
   and documents the alerts to a log file. A soon as SatoNet Bridge receives an alert, the alert
   appears in the Events tab. If you have not viewed the alert yet in the Events tab, the box in the
   status bar at the bottom of the application shows:

    New alert
    Alert type
    Alert severity by color

   You can configure SatoNet Bridge to notify you by blinking the application tab in the task bar.
   Remember, SatoNet Bridge only logs alerts that occur while the application is running. A good
   Sato repair company sees this issue often and will be able to supply you with a new Sato
   printhead and will also fully check out your Sato printer. A steady program that includes Sato
   printer maintenance will help you keep your printer up and running longer. Check with the
   manufacturer of your thermal printer to see what they offer to manager your thermal printer.

10. Clean the exterior and interior area of your Sato thermal printer often. To keep your Sato thermal printer
    running optimally, remember to clean the interior and exterior of the printer. When these areas
    are dirty, the chance of debris getting into the wrong area is increased. To clean the exterior
    surfaces of the printer use a lint-free cloth. Do not use harsh or abrasive cleaning agents or
    solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. You
    should inspect the interior area after every four rolls of media. Remove any dirt and lint from the
    interior of the printer using a soft bristle brush and/or vacuum cleaner. A good Sato thermal printer
    repair company sees this issue often and will be able to supply you with a new Sato thermal printer
    printhead and will also fully check out your Sato thermal printer. A steady program that includes
    Sato thermal printer maintenance will help you keep your Sato thermal printer up and running longer.

Here are some of the surrounding cities in Springfield we service:
01001 Agawam, MA Hampden 00413
01002 Amherst, MA Hampshire 00413
01003 Amherst, MA Hampshire 00413
01004 Amherst, MA Hampshire 00413
01007 Belchertown, MA Hampshire 00413
01008 Blandford, MA Hampden 00413
01009 Bondsville, MA Hampden 00413
01010 Brimfield, MA Hampden 00413
01011 Chester, MA Hampden 00413
01012 Chesterfield, MA Hampshire 00413
01013 Chicopee, MA Hampden 00413
01014 Chicopee, MA Hampden 00413
01020 Chicopee, MA Hampden 00413
01021 Chicopee, MA Hampden 00413
01022 Chicopee, MA Hampden 00413
01026 Cummington, MA Hampshire 00413
01027 Easthampton, MA Hampshire 00413
01028 East Longmeadow, MA Hampden 00413
01029 East Otis, MA Berkshire 00413
01030 Feeding Hills, MA Hampden 00413
01031 Gilbertville, MA Worcester 00413
01032 Goshen, MA Hampshire 00413
01033 Granby, MA Hampshire 00413
01034 Granville, MA Hampden 00413
01035 Hadley, MA Hampshire 00413
01036 Hampden, MA Hampden 00413
01037 Hardwick, MA Worcester 00413
01038 Hatfield, MA Hampshire 00413
01039 Haydenville, MA Hampshire 00413
01040 Holyoke, MA Hampden 00413
01041 Holyoke, MA Hampden 00413
01050 Huntington, MA Hampshire 00413
01053 Leeds, MA Hampshire 00413
01054 Leverett, MA Franklin 00413
01056 Ludlow, MA Hampden 00413
01057 Monson, MA Hampden 00413
01059 North Amherst, MA Hampshire 00413
01060 Northampton, MA Hampshire 00413
01061 Northampton, MA Hampshire 00413
01062 Florence, MA Hampshire 00413
01063 Northampton, MA Hampshire 00413
01066 North Hatfield, MA Hampshire 00413
01069 Palmer, MA Hampden 00413
01070 Plainfield, MA Hampshire 00413
01071 Russell, MA Hampden 00413
01072 Shutesbury, MA Franklin 00413
01073 Southampton, MA Hampshire 00413
01075 South Hadley, MA Hampshire 00413
01077 Southwick, MA Hampden 00413
01079 Thorndike, MA Hampden 00413
01080 Three Rivers, MA Hampden 00413
01081 Wales, MA Hampden 00413
01082 Ware, MA Hampshire 00413
01083 Warren, MA Worcester 00413
01084 West Chesterfield, MA Hampshire 00413
01085 Westfield, MA Hampden 00413
01086 Westfield, MA Hampden 00413
01088 West Hatfield, MA Hampshire 00413
01089 West Springfield, MA Hampden 00413
01090 West Springfield, MA Hampden 00413
01092 West Warren, MA Worcester 00413
01093 Whately, MA Franklin 00413
01094 Wheelwright, MA Worcester 00413
01095 Wilbraham, MA Hampden 00413
01096 Williamsburg, MA Hampshire 00413
01097 Woronoco, MA Hampden 00413
01098 Worthington, MA Hampshire 00413
01101 Springfield, MA Hampden 00413
01102 Springfield, MA Hampden 00413
01103 Springfield, MA Hampden 00413
01104 Springfield, MA Hampden 00413
01105 Springfield, MA Hampden 00413
01106 Longmeadow, MA Hampden 00413
01107 Springfield, MA Hampden 00413
01108 Springfield, MA Hampden 00413
01109 Springfield, MA Hampden 00413
01111 Springfield, MA Hampden 00413
01115 Springfield, MA Hampden 00413
01116 Longmeadow, MA Hampden 00413
01118 Springfield, MA Hampden 00413
01119 Springfield, MA Hampden 00413
01128 Springfield, MA Hampden 00413
01129 Springfield, MA Hampden 00413
01138 Springfield, MA Hampden 00413
01139 Springfield, MA Hampden 00413
01144 Springfield, MA Hampden 00413
01151 Indian Orchard, MA Hampden 00413
01152 Springfield, MA Hampden 00413
01199 Springfield, MA Hampden 00413
01201 Pittsfield, MA Berkshire 00413
01202 Pittsfield, MA Berkshire 00413
01203 Pittsfield, MA Berkshire 00413
01220 Adams, MA Berkshire 00413
01222 Ashley Falls, MA Berkshire 00413
01223 Becket, MA Berkshire 00413
01224 Berkshire, MA Berkshire 00413
01225 Cheshire, MA Berkshire 00413
01226 Dalton, MA Berkshire 00413
01227 Dalton, MA Berkshire 00413
01229 Glendale, MA Berkshire 00413
01230 Great Barrington, MA Berkshire 00413
01235 Hinsdale, MA Berkshire 00413
01236 Housatonic, MA Berkshire 00413
01237 Lanesboro, MA Berkshire 00413
01238 Lee, MA Berkshire 00413
01240 Lenox, MA Berkshire 00413
01242 Lenox Dale, MA Berkshire 00413
01243 Middlefield, MA Hampshire 00413
01244 Mill River, MA Berkshire 00413
01245 Monterey, MA Berkshire 00413
01247 North Adams, MA Berkshire 00413
01252 North Egremont, MA Berkshire 00413
01253 Otis, MA Berkshire 00413
01254 Richmond, MA Berkshire 00413
01255 Sandisfield, MA Berkshire 00413
01256 Savoy, MA Berkshire 00413
01257 Sheffield, MA Berkshire 00413
01258 South Egremont, MA Berkshire 00413
01259 Southfield, MA Berkshire 00413
01260 South Lee, MA Berkshire 00413
01262 Stockbridge, MA Berkshire 00413
01263 Stockbridge, MA Berkshire 00413
01264 Tyringham, MA Berkshire 00413
01266 West Stockbridge, MA Berkshire 00413
01267 Williamstown, MA Berkshire 00413
01270 Windsor, MA Berkshire 00413
01301 Greenfield, MA Franklin 00413
01302 Greenfield, MA Franklin 00413
01330 Ashfield, MA Franklin 00413
01337 Bernardston, MA Franklin 00413
01338 Buckland, MA Franklin 00413
01339 Charlemont, MA Franklin 00413
01340 Colrain, MA Franklin 00413
01341 Conway, MA Franklin 00413
01342 Deerfield, MA Franklin 00413
01343 Drury, MA Berkshire 00413
01346 Heath, MA Franklin 00413
01347 Lake Pleasant, MA Franklin 00413
01349 Millers Falls, MA Franklin 00413
01350 Monroe Bridge, MA Franklin 00413
01351 Montague, MA Franklin 00413
01354 Gill , MA Franklin 00413
01354 Mt Hermon, MA Franklin 00413
01360 Northfield, MA Franklin 00413
01367 Rowe, MA Franklin 00413
01370 Shelburne Falls, MA Franklin 00413
01373 South Deerfield, MA Franklin 00413
01375 Sunderland, MA Franklin 00413
01376 Turners Falls, MA Franklin 00413
01378 Warwick, MA Franklin 00413
01521 Holland, MA Hampden 00413