November 14, 2013 – Tally Genicom Line Matrix & Serial Matrix End of Support Announcement -MIDCOM Still Supports

TallyGenicom Line Matrix & Serial Matrix End of Support Announcement
In 2006 and 2008, TallyGenicom announced End of Support for some of their line matrix and serial matrix printers, respectively. Likewise, Printronix announced Limited Support for some of their line matrix and serial matrix printers in June 2011 and April 2013, respectively. We are proud to announce that MIDCOM still can service these printers onsite. Call us at (800) 643-2664 and we’d be happy to help you.

Since this has been announced, it has become increasingly more difficult to find parts when needed. It has become so difficult that TallyGenicom has decided to announce End of Support for their following line matrix and serial matrix printers effective December 27, 2013 (MIDCOM still has parts and can provide service on all these models) :

  • TallyGenicom Line Matrix Printers End of Support (including all associated options):
    • TG 5050
    • TG 5100
    • TG 5180
    • TG 6050
    • TG 6100
    • TG 6101
    • TG 6180
  • TallyGenicom Serial Matrix Printers End of Support (including all associated options):
    • TG 3860
    • TG 3880
    • TG 2145
    • TG 2245
    • TG 2265
    • TG 2280
    • LA36N
    • LA36W
    • LA3650
    • LA800

Following December 27, 2013, you will no longer be able to:

  • Renew service contracts
  • Receive spare parts
  • Receive repair services
  • Receive advanced exchange parts
  • Receive technical support
  • Receive replacement software and/or documentation

TallyGenicom recommends the TG 6800 line matrix printer family as the appropriate upgrade path for the aforementioned printers that have met end of support. That family of printers is very similar to the former printers, yet boasts increased ribbon yield performance, lower cost of operation, higher reliability, and can take advantage of plug and print capabilities with most existing applications.

Remember, MIDCOM can still provide service on TallyGenicom and Printronix line matrix and serial matrix printers. As always, if you have questions or concerns, we are available by phone Monday-Friday during normal business hours at (800) 643-2664. You can also find us on Facebook, Twitter, Google+ and LinkedIn!

800-643-2664