Thin Client Remote Management Software
A Tutorial on Thin Client Remote Management Software
by Thin Liz
It does not matter if you are physically located in the United States, if you want to manage thin clients in China, Australia, or France, the proper Remote Administration Management Software will enable you to easily and quickly manage every thin client terminal as long as the device is connected to your network. Think of the time and money this will save your company. Additionally, the ability to remotely manage your devices means greater uptime and increased productivity for everyone.
I have attempted to compile a list of many of the most important capabilities that I believe should be included in any remote management software that is supplied by the manufacturer of your thin client terminals. Take a close look at each one of these capabilities and see how they may be able to help
you and save support time vs. supporting PCs.
Remote Administrator Management Software must allow IT managers and system administrators to rapidly deploy, configure and maintain thin client devices. The remote management software should be compatible with the entire manufacturers’ thin client product line. Remote Management Software will dramatically reduce deployment and ongoing support costs.
A Management Console provides robust, centralized command and control of all the thin client devices. Firmware / BIOS / patch updates or configuration changes can be performed in groups or done automatically, eliminating the need for system administrators to manage individual desktops.
The interface needs to provide a powerful, yet simple and easy way to manage the complete family of thin clients from a single, centralized management console. An intuitive Graphical User Interface (GUI) should allow you to get up and running in just minutes.
The software should use industry-standard protocols, including SNMP, FTP and TCP/IP, to manage the thin client devices.
The remote manager has minimal hardware and software requirements, making installation a snap. Be sure your software has unrestricted, no-hassle licensing with unlimited scalability. The Remote Management Administrator Software needs to have a comprehensive asset tracking capability, device discovery and automatic device check-in.
Asset-tracking databases need to allow IT managers to view the current device configurations including firmware version, device location, IP address and memory size which can be used to store or export the information for fast and easy report generation.
Remote problem trouble-shooting can greatly be simplified if your Remote Management Software has the ability to shadow individual devices (remotely displayed) with full keyboard and mouse control, reboot and rest to default state. All tasks can be scheduled for execution at later times.
Plus your Remote Administrator Management Software should support the following capabilities:
- Device Cloning
- Auto Configuration
- Job Scheduling
- Remote Shadowing
- Grouping Devices
- User Security
- Wake on LAN
- Multiple User Interfaces
- Image Deployment
- HIPPA Ready
- Flash Updating
- Reset to Default
- Asset Database
- Registry Edit
- Automatic sub-netting
- Automatic Discovery
- Security Options