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Zebra Error Codes

Answers By Certified Technicians

Zebra 220Xi4 Error Code Ribbon Out

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Possible Cause: In thermal transfer mode, ribbon is not loaded or incorrectly loaded.

Solution: Load ribbon correctly.

Possible Cause: In thermal transfer mode, the ribbon sensor is not detecting ribbon.

Solution:
1. Load ribbon correctly.

2. Calibrate the sensors.

Possible Cause: In thermal transfer mode, media is blocking the ribbon sensor.

Solution:
1. Load media correctly.

2. Calibrate the sensors.

Possible Cause: In thermal transfer mode, the printer did not detect the ribbon even though it is loaded correctly.

Solution:
1. Print a sensor profile. The ribbon out threshold is likely too high, above the black area that indicates where the ribbon is detected.

2. Calibrate the sensors or load printer defaults.

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