Zebra ZT231 How To Clear A Media Out Error

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Step-By-Step Instructions To Clear A Media Out Error On The Zebra ZT231

To clear the “Media Out” error on a Zebra ZT231 label printer, follow these steps:

1. Check the Media:

   – Ensure that the roll of labels or media is correctly loaded and that the media is not empty or jammed.

   – Verify that the media is aligned properly in the printer. Make sure the label roll is loaded correctly in the media compartment and that the labels can freely pass through.

2. Check the Ribbon (if applicable):

   – If you’re using a ribbon, ensure it’s properly installed and has enough length. If the ribbon is out, replace it.

3. Close the Printer Lid:

   – The “Media Out” error may occur if the printer lid is not properly closed. Make sure the cover is fully closed and latched.

4. Reset the Printer:

   – Power off the printer, wait for a few seconds, and then power it back on. This can sometimes reset the error condition.

   – If the printer displays the same error after powering back on, proceed with the following steps.

5. Check the Sensors:

   – The ZT231 has sensors to detect media. Check that the media sensor is not obstructed by dust or debris.

   – Gently clean the sensor with a soft cloth or compressed air.

6. Perform a Calibration:

   – You may need to calibrate the printer. To do this:

   – Turn off the printer.

   – Press and hold the feed button, then turn the printer on while continuing to hold the feed button.

   – Release the feed button once the printer begins to calibrate and the labels start feeding through.

7. Check the Settings:

   – If you are using continuous media or die-cut labels, make sure the printer settings match the type of media you are using (i.e., label type, sensor settings, etc.).

8. Try a Media Reset:

   – From the printer’s control panel, navigate to the “Media” settings. You may find an option to reset or re-detect the media.

After performing these steps, the “Media Out” error should be cleared if everything is correctly aligned and functional. If the issue persists, there may be a hardware issue with the printer’s sensors or media handling mechanism, in which case contacting MIDCOM might be needed.